Salesforce
Product Management Director/Sr. Director - Responsible AI (RAI)
Salesforce, Bellevue, Washington, us, 98009
Product Management Director/Sr. Director - Responsible AI (RAI)
Join Salesforce to lead the next generation of Responsible AI capabilities on the Agentforce platform. We are looking for a technically fluent, product‑savvy leader who can own strategy, roadmap, and delivery of safe, trusted, and assured AI systems.
Key Responsibilities
Define, prioritize, and deliver the Responsible AI platform capabilities that assure Agentforce products.
Own the roadmap and delivery of platformic Responsible AI capabilities and the supporting AI models that make Agentforce safe and responsible by default.
Define the product strategy for Responsible AI classifiers, detectors, and other assurance capabilities.
Work to define and deliver automated Responsible AI testing capabilities, enabling customers to create custom evaluations and tests for agentic use cases across trust and safety metrics, including red teaming and scaled evaluation capabilities.
Deliver customer‑facing Responsible AI monitoring, observability, and transparency tools.
Partner with the Agentforce Platform and Trust Layer teams to embed innovative Responsible AI capabilities in existing trust, safety, testing, monitoring, and observability features.
Identify emerging risks associated with advanced AI systems, including multimodal and multi‑agent architectures, and proactively design and deliver platform‑level mitigations for complex, emergent harms that threaten user trust.
Partner with research, engineering, and policy teams to ensure Agentforce evolves in step with advances in model capability and deployment patterns.
Own and deliver a product roadmap for customer RAI capabilities, including authoring PRDs and aligning with partner teams around clear priorities and success metrics.
Serve as a critical bridge between product strategy and technical execution, partnering closely with product, science, and engineering teams.
Learn from and with Salesforce customers to understand generative AI use cases and responsible AI practices, translating real‑world pain points into scalable platform features.
Balance innovation, risk, and delivery in a fast‑paced environment where trust and reliability are first‑order product requirements.
Qualifications
Proven experience as a Product Manager, with a focus on AI/ML platforms, LLMs, or Responsible AI.
Strong technical acumen with the ability to dive deep into complex systems like the Agentforce platform.
Deep familiarity with Responsible AI (RAI) concepts, governance, and assurance processes.
Ability to thrive in an ambiguous and fast‑paced environment and manage high‑stakes, large‑scale programs that span cross‑functional teams.
Experience with a product development life cycle that includes close collaboration with technical and science teams.
Demonstrated ability to manage complex, multi‑stakeholder projects and build alignment across technical and non‑technical groups.
Willing to question the status quo thoughtfully to enhance team productivity, effectiveness, and culture, while maintaining positive relationships.
Note: This role is Office‑Flexible which requires 3 days/week in office – Seattle/Bellevue or San Francisco/Palo Alto.
Unleash Your Potential with Salesforce. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations: If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Compensation: The typical base salary range for this position is $211,500 – $351,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $230,800 – $384,100 annually.
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Key Responsibilities
Define, prioritize, and deliver the Responsible AI platform capabilities that assure Agentforce products.
Own the roadmap and delivery of platformic Responsible AI capabilities and the supporting AI models that make Agentforce safe and responsible by default.
Define the product strategy for Responsible AI classifiers, detectors, and other assurance capabilities.
Work to define and deliver automated Responsible AI testing capabilities, enabling customers to create custom evaluations and tests for agentic use cases across trust and safety metrics, including red teaming and scaled evaluation capabilities.
Deliver customer‑facing Responsible AI monitoring, observability, and transparency tools.
Partner with the Agentforce Platform and Trust Layer teams to embed innovative Responsible AI capabilities in existing trust, safety, testing, monitoring, and observability features.
Identify emerging risks associated with advanced AI systems, including multimodal and multi‑agent architectures, and proactively design and deliver platform‑level mitigations for complex, emergent harms that threaten user trust.
Partner with research, engineering, and policy teams to ensure Agentforce evolves in step with advances in model capability and deployment patterns.
Own and deliver a product roadmap for customer RAI capabilities, including authoring PRDs and aligning with partner teams around clear priorities and success metrics.
Serve as a critical bridge between product strategy and technical execution, partnering closely with product, science, and engineering teams.
Learn from and with Salesforce customers to understand generative AI use cases and responsible AI practices, translating real‑world pain points into scalable platform features.
Balance innovation, risk, and delivery in a fast‑paced environment where trust and reliability are first‑order product requirements.
Qualifications
Proven experience as a Product Manager, with a focus on AI/ML platforms, LLMs, or Responsible AI.
Strong technical acumen with the ability to dive deep into complex systems like the Agentforce platform.
Deep familiarity with Responsible AI (RAI) concepts, governance, and assurance processes.
Ability to thrive in an ambiguous and fast‑paced environment and manage high‑stakes, large‑scale programs that span cross‑functional teams.
Experience with a product development life cycle that includes close collaboration with technical and science teams.
Demonstrated ability to manage complex, multi‑stakeholder projects and build alignment across technical and non‑technical groups.
Willing to question the status quo thoughtfully to enhance team productivity, effectiveness, and culture, while maintaining positive relationships.
Note: This role is Office‑Flexible which requires 3 days/week in office – Seattle/Bellevue or San Francisco/Palo Alto.
Unleash Your Potential with Salesforce. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Accommodations: If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement: Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
Compensation: The typical base salary range for this position is $211,500 – $351,800 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $230,800 – $384,100 annually.
#J-18808-Ljbffr