Northwestern Medicine
Senior Research Technologist - Clinical Research Lab, Full-Time, Days
Northwestern Medicine, Chicago, Illinois, United States, 60290
Senior Research Technologist – Clinical Research Lab
Full‑Time, Days – Chicago, IL
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
Job Description The Senior Research Technologist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities
Performs all aspects of pre‑analytic workflow to ensure orders are entered correctly, specimens collected are appropriate for the test ordered and are correctly processed/transported.
Collects, receives, and processes specimens: verifies labeling, evaluates appropriateness, documents unacceptable specimens, and notifies as needed.
Performs specimen preparation: processes specimens per protocol, transfers or ships to approved testing locations.
Enters orders: verifies local lab test availability, generates orders.
Responsible for all aspects of analytical testing: maintains test system integrity, performs QC, evaluates QC results, and takes corrective actions.
Performs tests: prioritizes testing, completes within defined turnaround times, coordinates simultaneous tests, adjusts work for STAT tests, and uses independent judgment.
Performs technical review and interpretation: develops expertise, reviews results, provides accurate interpretations, performs visual identification, follows notification protocols.
Troubleshoots and solves problems: performs advanced troubleshooting, calls field service, understands maintenance agreements.
Performs all post‑analytic workflow: ensures accurate results reporting, specimen retention, billing accuracy, and availability of results on inquiry.
Specimen storage and transport: ensures correct storage, reviews pending logs, and follows up on shipments.
Universal responsibilities: monitors operations, escalates unresolved problems, maintains inventory, ensures regulatory compliance, initiates quality investigations, trains new employees, meets proficiency standards, participates in new test development, and provides continuing education.
Information systems: maintains LIS integrity, oversees instrument software updates, demonstrates IT expertise, and streamlines operations.
Ensures safety: follows safety procedures, uses PPE, maintains a clean work area, and escalates safety concerns.
Provides service excellence: answers phones, maintains PHI confidentiality, and assists patients, visitors and other contacts.
Qualifications
Required: Bachelor’s degree in a chemical, physical, biological, or clinical laboratory science or medical technology from an accredited institution.
Required: 2‑3 years of experience working in a clinical or research laboratory (preferred).
Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
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At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient‑first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you’ll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.
Job Description The Senior Research Technologist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Responsibilities
Performs all aspects of pre‑analytic workflow to ensure orders are entered correctly, specimens collected are appropriate for the test ordered and are correctly processed/transported.
Collects, receives, and processes specimens: verifies labeling, evaluates appropriateness, documents unacceptable specimens, and notifies as needed.
Performs specimen preparation: processes specimens per protocol, transfers or ships to approved testing locations.
Enters orders: verifies local lab test availability, generates orders.
Responsible for all aspects of analytical testing: maintains test system integrity, performs QC, evaluates QC results, and takes corrective actions.
Performs tests: prioritizes testing, completes within defined turnaround times, coordinates simultaneous tests, adjusts work for STAT tests, and uses independent judgment.
Performs technical review and interpretation: develops expertise, reviews results, provides accurate interpretations, performs visual identification, follows notification protocols.
Troubleshoots and solves problems: performs advanced troubleshooting, calls field service, understands maintenance agreements.
Performs all post‑analytic workflow: ensures accurate results reporting, specimen retention, billing accuracy, and availability of results on inquiry.
Specimen storage and transport: ensures correct storage, reviews pending logs, and follows up on shipments.
Universal responsibilities: monitors operations, escalates unresolved problems, maintains inventory, ensures regulatory compliance, initiates quality investigations, trains new employees, meets proficiency standards, participates in new test development, and provides continuing education.
Information systems: maintains LIS integrity, oversees instrument software updates, demonstrates IT expertise, and streamlines operations.
Ensures safety: follows safety procedures, uses PPE, maintains a clean work area, and escalates safety concerns.
Provides service excellence: answers phones, maintains PHI confidentiality, and assists patients, visitors and other contacts.
Qualifications
Required: Bachelor’s degree in a chemical, physical, biological, or clinical laboratory science or medical technology from an accredited institution.
Required: 2‑3 years of experience working in a clinical or research laboratory (preferred).
Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign‑on Bonus Eligibility Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign‑on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
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