Bozzuto
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Leasing Manager
role at
Bozzuto
Base pay range $60,000.00/yr - $62,000.00/yr
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one‑of‑a‑kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities You are responsible for achieving and exceeding monthly sales quotas and contributing to meeting the property’s targeted resident retention goal by providing remarkable customer service. You will lead the Sales and Marketing Associate team to generate revenue for properties through sales and renewal activity.
Generate new leases and achieve monthly sales quotas
Motivate, train and lead sales and service team to reach leasing goals
Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments
Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e‑mail within 48 hours
Maintain a closing ratio of 30%
Generate a minimum of one outreach event weekly
Work with Bozzuto’s marketing team to coordinate overall company branding
Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
Proficiently articulate the value proposition of the property
Deliver a positive and consistent in‑person experience with all prospective customers
Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership‑marketing opportunities
Update property Facebook page three times per week
Shop all competition within immediate competitive set quarterly
Review monthly market surveys and be knowledgeable of content
Complete weekly competitive set survey
Report all property deficiencies to appropriate manager
Respond to, follow up on and close work order requests when applicable
Ensure lease paperwork is accurate
Deliver timely and remarkable customer service to community residents
Attend resident social events
Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner
Remain calm and friendly when resolving customer issues or interacting with upset customers
Vigorously resolve or communicate resident concerns and issues
Work weekends when prospective residents are out looking for their new home—three weekends per month with two days off during the week
What You Bring to Us
4‑year college degree or equivalent relevant experience
Previous leasing experience in the multi‑family industry
1‑3 years of business‑to‑consumer sales experience in a Property Management, Retail or Hospitality environment
1‑3 years of phone sales experience
1‑3 years of customer service experience
Industry experience highly desired
A real estate license (or willingness to obtain within 90 days of hire) where applicable
A customer‑focused mentality
Benefits
Competitive compensation
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price
Paid leave. We provide 20 days of paid time off plus holidays
Retirement planning. We offer a 401(k) program with a company match
Tuition reimbursement and many other programs to support career development and growth
Bozzuto is proudly an Equal Opportunity Employer.
Seniority level Associate
Employment type Full‑time
Job function Management
#J-18808-Ljbffr
Leasing Manager
role at
Bozzuto
Base pay range $60,000.00/yr - $62,000.00/yr
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one‑of‑a‑kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Primary Responsibilities You are responsible for achieving and exceeding monthly sales quotas and contributing to meeting the property’s targeted resident retention goal by providing remarkable customer service. You will lead the Sales and Marketing Associate team to generate revenue for properties through sales and renewal activity.
Generate new leases and achieve monthly sales quotas
Motivate, train and lead sales and service team to reach leasing goals
Conduct 3 follow ups per lead with a conversion ratio of 8% to onsite appointments
Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow up via e‑mail within 48 hours
Maintain a closing ratio of 30%
Generate a minimum of one outreach event weekly
Work with Bozzuto’s marketing team to coordinate overall company branding
Know competitors and be able to leverage the Bozzuto product and people as a differentiation in the marketplace
Proficiently articulate the value proposition of the property
Deliver a positive and consistent in‑person experience with all prospective customers
Set up monthly meetings with local employers to provide packets of information about the community and cultivate partnership‑marketing opportunities
Update property Facebook page three times per week
Shop all competition within immediate competitive set quarterly
Review monthly market surveys and be knowledgeable of content
Complete weekly competitive set survey
Report all property deficiencies to appropriate manager
Respond to, follow up on and close work order requests when applicable
Ensure lease paperwork is accurate
Deliver timely and remarkable customer service to community residents
Attend resident social events
Interact with all constituents (residents, staff, clients, vendors) in a professional and courteous manner
Remain calm and friendly when resolving customer issues or interacting with upset customers
Vigorously resolve or communicate resident concerns and issues
Work weekends when prospective residents are out looking for their new home—three weekends per month with two days off during the week
What You Bring to Us
4‑year college degree or equivalent relevant experience
Previous leasing experience in the multi‑family industry
1‑3 years of business‑to‑consumer sales experience in a Property Management, Retail or Hospitality environment
1‑3 years of phone sales experience
1‑3 years of customer service experience
Industry experience highly desired
A real estate license (or willingness to obtain within 90 days of hire) where applicable
A customer‑focused mentality
Benefits
Competitive compensation
Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price
Paid leave. We provide 20 days of paid time off plus holidays
Retirement planning. We offer a 401(k) program with a company match
Tuition reimbursement and many other programs to support career development and growth
Bozzuto is proudly an Equal Opportunity Employer.
Seniority level Associate
Employment type Full‑time
Job function Management
#J-18808-Ljbffr