Insurance Customer Service Job at Breck Honea - State Farm Agency in Montgomery

Job Title: Customer Service Representative Insurance | $16$24 per hour + Benefits | Full-Time In-Office

Location: Montgomery, AL
Compensation: $16.00$24.00 per hour (based on experience)
Plus: Bonuses + PTO + Health, Dental, Life Insurance + Retirement Plan

Breck Honea State Farm Agency is a high-performing, award-winning office based in Montgomery, AL. Were currently seeking a Customer Service Representative who is friendly, dependable, and eager to support clients through every step of their insurance journey. If you're looking for a stable career with great benefits, career growth potential, and a team-focused culture this is the opportunity for you.

What Youll Do:

• Provide prompt, accurate, and professional service to clients
• Respond to policy inquiries, billing questions, claims, and coverage updates
• Maintain and build relationships through trust, empathy, and follow-up
• Support retention and renewal efforts for existing clients
• Work as part of a close-knit team to ensure excellent customer experiences

What We Offer:

• $16$24 per hour base pay (based on experience)
• Bonuses and commission opportunities
• Paid Time Off
• Health, dental, and life insurance
• Retirement available
• Opportunity for advancement within the agency

What You Need:

• Ability to obtain a Property & Casualty AND Life & Health insurance license (we will guide the right candidate)
• Excellent communication and problem-solving skills
• Attention to detail and a genuine desire to help others
• Strong work ethic, reliability, and a positive attitude
• Previous customer service experience preferred but not required
• Full-time availability and ability to work in-office (Montgomery, AL)

Why Join Breck Honea State Farm?
Our agency is consistently recognized for excellence and top-tier service. We foster a culture of teamwork, integrity, and personal growth. If you're motivated to help others and grow your career in a stable and supportive environment, this is the role for you.

Submit your resume today to take the next step in your insurance career

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.