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Edgewater Federal Solutions, Inc.

QA/BA Senior Business Communications Specialist

Edgewater Federal Solutions, Inc., Washington, District of Columbia, us, 20022

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QA/BA Senior Business Communications Specialist Join to apply for the

QA/BA Senior Business Communications Specialist

role at

Edgewater Federal Solutions, Inc.

The work will be performed onsite in Washington, DC.

Responsibilities

The Senior Business Communications Specialist must have at least 7 years of technical writing experience.

Experience producing technical documentation for multiple platforms according to software development lifecycles (SDLCs), including DevOps, Agile, Lean, Iterative, or Waterfall.

Demonstrates excellent understanding of content management principles and practices and has experience applying these principles and training others in content management.

Manages content using collaboration platforms such as SharePoint and Team Foundation Server (TFS).

Possesses excellent understanding of business communications principles and demonstrates practical application of these principles. Exceptional oral and written communication skills required.

Qualifications

All candidates must be US citizens.

At least four years of experience in the specified technical field, or two years of recent demonstrated experience with specified emerging technology and two years of experience in a closely related field.

Requires five years of analytical experience.

BS/BA in computer science, information systems, mathematics, or a relevant field, or equivalent experience.

Leads business communications projects.

Produces content for Windows and iOS digital communication channels such as websites, digital displays, video, print media, social media, and mobile applications using tools such as Adobe Creative Suite, SharePoint Online, and Office 365.

Creates and edits a myriad of training, promotional, professional, and technical content (e.g., training videos, pamphlets, articles, one‑pagers, executive summaries, copy/content for websites/web pages, charters, instruction sets, SOPs, user guides, white papers).

Uses video editing and production software such as Camtasia.

Prepares and edits technical guidance (e.g., policies and procedures), best‑practice documents, briefings, operations and maintenance manuals, software and system documentation, API documentation, developer tutorials, and other materials as needed.

Collaborates with and coordinates the efforts of subject matter experts and multiple technical contributors to produce content.

Produces project documentation.

Applies style guides and design guidelines to ensure a consistent presentation of information.

Proofreads large technical documents for spelling, grammar, usage, textual errors, and appropriate tone.

Conducts technical research as needed to produce content.

Translates complex concepts into usable, audience‑appropriate text and graphics.

Provides general desktop support (i.e., resolves problems with software, hardware, configurations, etc.), including workstations and peripherals.

Preferred Skills

Knowledge of Federal Reserve Board principles and practices.

Understanding of the Federal Reserve Board’s communications and content creation procedures.

Agile methodologies.

Knowledge of the Federal Reserve Board’s SharePoint content administration.

Benefits

Paid Time Off & Holiday Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability, Life Insurance, and AD&D

Flexible Spending Accounts

Pre‑Tax 401K and/or After‑Tax Roth IRA (with employer matching contribution)

Tuition and Technical Training Reimbursement

Exercise Reimbursement

Employee Assistance Program

About Us Edgewater Federal Solutions is a privately held government contracting firm located in Frederick, MD. The company was founded in 2002 with the vision of being highly recognized and admired for supporting customer missions through employee empowerment, exceptional services and timely delivery. Edgewater Federal Solutions is ISO 9001, 20000‑1, 27001 certified, appraised at CMMI Level 3 Maturity for Development and Services, and has been named in the Top Workplaces in the Greater Washington Area Small Companies for 2018 through 2025.

It has been and continues to be the policy of Edgewater Federal Solutions to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, and/or other statuses protected by applicable law.

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Research, Analyst, and Information Technology

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