Highgate Hotels, LP
Human Resources Manager
Requisition ID: 2025-73027 | Category: Human Resources | Location: US-CA-San Francisco | Property: Huntington San Francisco | Compensation: USD $70,000.00 – $90,000.00 per year (Yearly)
Company: Highgate Hotels— a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
The Huntington is a luxury hotel located in the exclusive Nob Hill neighborhood, offering modern amenities, fine dining, a spa, exquisite rooms and suites, and meeting and event spaces.
Overview A Career-Defining Opportunity: The Huntington – San Francisco’s Living Legacy and Urban Estate on Nob Hill. The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. The hotel will stand as San Francisco’s cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city’s most luxurious spa.
The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions, filling hourly positions in a timely manner, accurate paperwork completion, enforcing company policies, and assisting with benefits and workmen’s compensation duties.
Responsibilities
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
Compile review list and distribute to departments.
Compile Turnover Report, copy and distribute.
Enter payroll information on computer (wage information, changes).
Conduct prescreening interviews.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workmen’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401(k) Plan, vacation and benefits (insured and non-insured).
Maintain complimentary room night log, process employee requests.
Prepare and place recruitment advertising.
Process paperwork for terminating employees.
Maintain advertising logbook.
Become certified trainer in all Human Resources training modules.
Ensure compliance with all HR and related Loss Prevention SOPs.
Participate in Highgate Hotel Enrichment Committee.
Schedule Highgate Hotel Orientation.
Assist in Highgate Hotel Orientation—explain benefits, conduct tour of property.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, picnics, parties).
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
Maintain First Aid log.
Qualifications
At least 1 year of progressive Human Resources experience in a hotel or related industry required; ideally within a luxury hotel.
Previous supervisory responsibility preferred.
College coursework in related field helpful.
High school diploma or equivalent required.
Long hours sometimes required.
Capable of lifting up to 10 pounds frequently or constantly.
Maintain a warm and friendly demeanor at all times.
Effective verbal and written communication with all levels of employees and guests.
Effective listening, understanding, and clarifying concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
Handle problems, including anticipating, preventing, identifying, and solving issues as necessary.
Understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Maintain confidentiality of information.
Perform other duties as requested by management.
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Requisition ID: 2025-73027 | Category: Human Resources | Location: US-CA-San Francisco | Property: Huntington San Francisco | Compensation: USD $70,000.00 – $90,000.00 per year (Yearly)
Company: Highgate Hotels— a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
The Huntington is a luxury hotel located in the exclusive Nob Hill neighborhood, offering modern amenities, fine dining, a spa, exquisite rooms and suites, and meeting and event spaces.
Overview A Career-Defining Opportunity: The Huntington – San Francisco’s Living Legacy and Urban Estate on Nob Hill. The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city's renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. The hotel will stand as San Francisco’s cultural connoisseur, offering gracious accommodations, a signature restaurant, and the city’s most luxurious spa.
The Human Resources Manager is responsible for assisting the Director of Human Resources with a variety of Human Resources functions, filling hourly positions in a timely manner, accurate paperwork completion, enforcing company policies, and assisting with benefits and workmen’s compensation duties.
Responsibilities
Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.
Compile review list and distribute to departments.
Compile Turnover Report, copy and distribute.
Enter payroll information on computer (wage information, changes).
Conduct prescreening interviews.
Respond to unemployment claims, maintain unemployment logbook.
Maintain new hire, termination, transfer and promotion logbook.
Audit hours worked in payroll reports for eligibility of benefits.
Compile wage surveys.
Monitor and maintain Leave of Absence log.
Monitor Workmen’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
Answer questions regarding 401(k) Plan, vacation and benefits (insured and non-insured).
Maintain complimentary room night log, process employee requests.
Prepare and place recruitment advertising.
Process paperwork for terminating employees.
Maintain advertising logbook.
Become certified trainer in all Human Resources training modules.
Ensure compliance with all HR and related Loss Prevention SOPs.
Participate in Highgate Hotel Enrichment Committee.
Schedule Highgate Hotel Orientation.
Assist in Highgate Hotel Orientation—explain benefits, conduct tour of property.
Write articles and take pictures for property newsletter.
Assist with special projects; plan employee events (meetings, picnics, parties).
Coordinate Travel Reduction Program, write Travel Reduction Plan, conduct yearly transportation survey.
Maintain First Aid log.
Qualifications
At least 1 year of progressive Human Resources experience in a hotel or related industry required; ideally within a luxury hotel.
Previous supervisory responsibility preferred.
College coursework in related field helpful.
High school diploma or equivalent required.
Long hours sometimes required.
Capable of lifting up to 10 pounds frequently or constantly.
Maintain a warm and friendly demeanor at all times.
Effective verbal and written communication with all levels of employees and guests.
Effective listening, understanding, and clarifying concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Highgate Hotel Standards.
Maintain high standards of personal appearance and grooming, including wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts toward productivity, identify problem areas, and assist in implementing solutions.
Handle problems, including anticipating, preventing, identifying, and solving issues as necessary.
Understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Maintain confidentiality of information.
Perform other duties as requested by management.
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