salesforce.com, inc.
Performance Analytics Manager (Enablement Strategy)
salesforce.com, inc., Washington, District of Columbia, us, 20022
Overview of the Role
We are seeking a highly motivated and skilled
Manager, Performance Analytics
to join our Strategy team within the Sales Enablement organization. This role is a critical support function, partnering with a more senior resource (Senior Manager, Performance Analytics) and reporting directly to the Senior Director of Sales Enablement Strategy. The Manager will be instrumental in establishing the foundational analytics and reporting framework necessary to prove the value and optimize the effectiveness of our global sales enablement programs. You will leverage your expertise in data to translate enablement activities into measurable business outcomes, driving clarity and accountability across the organization. Responsibilities
Measurement Strategy Support: Support the creation and operationalization of a unified, global measurement strategy for the Sales Enablement function, including defining key performance indicators (KPIs) and success metrics to track program effectiveness and business impact. Analytics and Modeling: Design and implement new measurement models and analytical approaches that connect enablement activities to tangible sales performance; explore and integrate AI and predictive analytics tools to forecast enablement impact and assess seller readiness. Reporting and Governance Foundation: Develop and document clear, scalable SOPs for reporting enablement program success, ensuring consistency and accuracy across the portfolio; establish repeatable reporting mechanisms to track and communicate performance to senior leadership. Cross-Functional Partnership: Collaborate with the Senior Manager, Data Science, IT, and Enablement Program Managers to ensure data quality, accessibility, and alignment on reporting standards. Strategic Communication: Translate complex data analysis into clear, compelling narratives and presentations suitable for internal stakeholders, supporting the Senior Manager and Senior Director in driving strategic alignment. Required Qualifications
5+ years of experience in a performance analytics, business intelligence, or highly data-focused strategy role, preferably within Sales, Enablement, or a related Go-to-Market (GTM) function. Proven background in data management, data analysis, and data visualization (e.g., Tableau, Power BI, or similar tools). Experience setting up program KPIs and establishing data governance practices. Proficiency with large datasets and relational databases (SQL a plus). Demonstrated ability to apply structured problem-solving skills to ambiguous, high-level business challenges. Strong program management skills with a focus on detailed execution and managing SOP creation. Excellent communication and influencing skills, with the ability to distill complex topics into clear, actionable insights for business stakeholders. A strong bias for action, intellectual curiosity, and a focus on delivering precise, high-quality results in a fast-paced, global environment. Postings and accommodations: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We are committed to creating an inclusive environment free from discrimination. If you require accommodations due to a disability applying for open positions, please submit a request via our Accommodations Request Form.
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We are seeking a highly motivated and skilled
Manager, Performance Analytics
to join our Strategy team within the Sales Enablement organization. This role is a critical support function, partnering with a more senior resource (Senior Manager, Performance Analytics) and reporting directly to the Senior Director of Sales Enablement Strategy. The Manager will be instrumental in establishing the foundational analytics and reporting framework necessary to prove the value and optimize the effectiveness of our global sales enablement programs. You will leverage your expertise in data to translate enablement activities into measurable business outcomes, driving clarity and accountability across the organization. Responsibilities
Measurement Strategy Support: Support the creation and operationalization of a unified, global measurement strategy for the Sales Enablement function, including defining key performance indicators (KPIs) and success metrics to track program effectiveness and business impact. Analytics and Modeling: Design and implement new measurement models and analytical approaches that connect enablement activities to tangible sales performance; explore and integrate AI and predictive analytics tools to forecast enablement impact and assess seller readiness. Reporting and Governance Foundation: Develop and document clear, scalable SOPs for reporting enablement program success, ensuring consistency and accuracy across the portfolio; establish repeatable reporting mechanisms to track and communicate performance to senior leadership. Cross-Functional Partnership: Collaborate with the Senior Manager, Data Science, IT, and Enablement Program Managers to ensure data quality, accessibility, and alignment on reporting standards. Strategic Communication: Translate complex data analysis into clear, compelling narratives and presentations suitable for internal stakeholders, supporting the Senior Manager and Senior Director in driving strategic alignment. Required Qualifications
5+ years of experience in a performance analytics, business intelligence, or highly data-focused strategy role, preferably within Sales, Enablement, or a related Go-to-Market (GTM) function. Proven background in data management, data analysis, and data visualization (e.g., Tableau, Power BI, or similar tools). Experience setting up program KPIs and establishing data governance practices. Proficiency with large datasets and relational databases (SQL a plus). Demonstrated ability to apply structured problem-solving skills to ambiguous, high-level business challenges. Strong program management skills with a focus on detailed execution and managing SOP creation. Excellent communication and influencing skills, with the ability to distill complex topics into clear, actionable insights for business stakeholders. A strong bias for action, intellectual curiosity, and a focus on delivering precise, high-quality results in a fast-paced, global environment. Postings and accommodations: Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We are committed to creating an inclusive environment free from discrimination. If you require accommodations due to a disability applying for open positions, please submit a request via our Accommodations Request Form.
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