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Excel Restoration Services

Contents Division Manager

Excel Restoration Services, Elk Grove Village, Illinois, us, 60009

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Excel Restoration Services provided pay range This range is provided by Excel Restoration Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $80,000.00/yr - $90,000.00/yr

Additional compensation types Annual Bonus

Direct message the job poster from Excel Restoration Services

Recruitment Business Senior Manager at Sevenstep About Us:

Excel Restoration is a leading restoration and disaster recovery company specializing in water mitigation, fire damage restoration, mold remediation, and reconstruction services. With a strong reputation for quality work and responsive service, we are committed to helping homeowners and businesses recover quickly and safely.

Position Overview

Excel Restoration is seeking an experienced Contents Division Manager to lead and scale our personal property restoration operations. This role is fully accountable for the operational, financial, and quality performance of the Contents Division—from initial site response and estimating through cleaning, storage, and final contents return. This is a leadership position for a hands‑on professional who understands contents restoration at a granular level and can drive results while maintaining strict compliance, documentation, and service quality.

Key Responsibilities

Division Ownership: Lead all aspects of the Contents Division, including assessment, inventory, packing, cleaning, storage, and return of contents.

Process Optimization: Streamline workflows and systems to improve efficiency, accuracy, and turnaround times.

Inventory & Storage Control: Maintain precise inventory control for contents vaults, storage facilities, and field equipment to ensure zero loss and maximum utilization.

Team Leadership: Manage, train, and mentor contents technicians, temporary labor, and specialty subcontractors while enforcing quality and safety standards.

Emergency Response: Support emergency and large-loss responses with rapid mobilization and effective execution.

Safety & Compliance: Enforce OSHA, IICRC, EPA, and company safety standards at all times.

Revenue & Margin Accountability: Direct responsibility for achieving monthly revenue and gross margin targets for the Contents Division.

Estimating & Scoping: Perform onsite inspections (fire, water, smoke, mold) and create accurate contents estimates using Xactimate

Insurance & Client Coordination: Serve as the primary point of contact for insurance adjusters and clients—negotiating scopes, defending pricing, and ensuring claim alignment.

Documentation & Reporting: Maintain thorough documentation including inventories, photos, reports, and tracking systems required for insurance and internal reporting.

Qualifications

Experience:

3–5 years of direct experience in contents restoration, contents estimating, or supervisory roles within the restoration industry.

Education:

High School Diploma required; Associate or Bachelor’s Degree preferred.

Estimating Software:

Proven proficiency with Xactimate or similar restoration estimating platforms.

Technical Expertise:

Strong understanding of contents handling, restoration techniques, hazardous materials, and insurance claim processes.

Certifications:

Willingness to maintain and pursue relevant IICRC and Xactimate certifications. Leadership & Physical Requirements

Leadership Skills:

Strong communication, organization, and negotiation skills with the ability to lead crews effectively.

Mobility:

Valid driver’s license with a clean driving record; regional travel required.

Physical Ability:

Must meet medical clearance for respiratory protection and be able to: lift and carry up to 50 lbs Work in confined spaces, on stairs, and in varied jobsite environments Adhere strictly to PPE and safety protocols

Competitive Salary:

$80,000 to $90,000 per year + Bonus

Growth opportunities and ongoing training

Supportive team environment

Use of company vehicle and equipment

Commitment to employee development and safety

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