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Docotel Group

Senior Business Analyst - ASPEN

Docotel Group, Chicago, Illinois, United States, 60290

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Senior Business Analyst – ASPEN

– Docotel Group

Location:

Chicago, IL (Hybrid)

Duration:

6 months with potential extension

Industry Experience:

Public School

Position Overview:

The Business Analyst (Consultant) will demonstrate the value of data‑centric improvements across Aspen, focusing on data quality, continuous improvement, system modernization, and transparency to improve district operations and student outcomes. The role partners closely with central office leaders, IT teams, and school‑level staff to identify needs, streamline processes, quantify the impact of current challenges, and articulate measurable value of system upgrades. The analyst will support the rollout of enhancements for three priority projects. The ideal candidate brings strong analytical abilities, exceptional writing skills, and the ability to translate complex systems and data into clear, actionable stories and business cases.

Key Responsibilities

Lead efforts to define and measure the tangible value of Aspen modernization initiatives across the district, including identifying inefficiencies, quantifying time saved through automation, assessing improvements in data quality, and calculating operational and instructional benefits.

Develop value frameworks that articulate measurable outcomes such as reduced manual effort, increased system accuracy, improved compliance, enhanced user engagement, and greater equity in digital access.

Build benefit models that capture operational, academic, and workforce impacts across school, network, and district levels.

Quantify time savings, efficiency gains, data quality improvements, and scalability benefits for current and future‑state solutions.

Impact Storytelling & Business Case Development

Quantify operational inefficiencies such as inaccurate records, high manual processing time, inconsistent course mappings, manual SECA scheduling, and lack of mobile access to Aspen.

Develop value cases for each project, including expected improvements in data quality, staff efficiency, student/parent engagement, compliance and audit accuracy, and equity and access.

Produce Artifacts

Business cases and value impact models

Data dictionaries and mapping documents

Gap analyses and process flows

User stories and acceptance criteria

Stakeholder journey maps

Analysis of large data sets (SECA assignments, course codes, student portal usage metrics) to support project recommendations and validate expected impact.

Stakeholder Collaboration & Activation

Serve as a liaison between business units (Teaching & Learning, Innovation, ODLSS, Portfolio, IT, etc.) and technical teams to understand needs and align project goals.

Lead interviews, workshops, and requirements‐gathering sessions with school staff, schedulers, department leads, and product owners.

Translate stakeholder needs into business, functional, and technical requirements for each project.

Prioritize requirements based on business value, system impact, and equity considerations.

Document current‐state challenges and map future‐state workflows.

IT Business Partnership & Operational Support

Assist in creating communication plans, timelines, training materials, and implementation guides.

Support drafting memos, maintaining documentation repositories, and ensuring version control.

Help develop policy guides, templates, and rubrics tied to data transparency and continuous improvement.

Provide ongoing data analysis to monitor project impact and inform cross‑functional district priorities.

Business Case Development & Requirements Leadership

Develop end‑to‑end business cases for system redesigns, data governance initiatives, and AI learning ecosystems.

Lead requirements gathering through interviews, workshops, process mapping, and analysis of current‑state systems.

Translate findings into detailed functional requirements, user stories, acceptance criteria, and future‑state workflows.

Collaborate with IT, product, data, and academic teams to validate feasibility and ensure alignment with district policy, data governance, and instructional strategies.

Support vendor evaluation, RFP development, and system capability assessments.

Project Responsibilities Project 1: AspenGo Mobile Portal

Support requirements validation for student/parent mobile access.

Ensure workflows from the existing portal are accurately ported into AspenGo.

Validate that metrics can be captured (usage, satisfaction, engagement).

Review training materials, communications, and support documents for accuracy.

Key Deliverables – Project 1

Requirements documentation, workflow mapping, and porting needs

Success metrics and baseline analysis (student satisfaction, navigation ease, mobile engagement)

Support materials and districtwide communication assets

Validation of mobile interface configuration and pilot findings

Project 2: SECA Scheduling Automation

Document current scheduling challenges and define requirements for automated rostering using PeopleSoft job/position codes.

Support configuration of Aspen roles, scheduling logic, and reports.

Define acceptance criteria for SECA schedule views, master schedules, vacancy reports, and student‑service alignment.

Validate dashboard requirements for clerks and networks.

Key Deliverables – Project 2

Updated SECA role structures

Automated PeopleSoft Aspen rostering specs

Requirements for SECA reports at district, school, and network level

Scheduler training documentation

Acceptance criteria for SECA assignment dashboards and printed schedules

Project 3: Districtwide AI Learning Ecosystem (AI University)

Assist with catalog cleanup requirements: prerequisites, course mapping validation, program of study logic, and automated graduation status.

Support creation of an automated course approval workflow.

Define system and data integration requirements for Aspen SchooLinks.

Document deliverables for Phase 1 (Catalog Cleanup) and Phase 2 (Course Planner Integration).

Key Deliverables – Project 3

Cleanup logic for 4,400+ HS courses (prerequisites, mapping, descriptions)

Automated approval workflow specifications

Graduation status logic (including exceptions, early graduation, program of study rules)

Data integration requirements for Aspen SchooLinks

Process flows, user stories, and system requirements for both phases

Success metrics:

100% accurate course mapping

Reduction in manual processes

Fewer graduation/audit errors

Performance Milestones

Complete onboarding and training, with the goal of achieving business analysis certification if not already achieved.

Participate in weekly check‑ins with the Manager, IT Business Partnership to report on progress, challenges, and accomplishments.

Provide weekly progress reports on all projects, including time spent, challenges encountered, and status updates.

Establish strong relationships with business units to enhance collaboration and ensure alignment with CPS‑specific tools and practices.

Education

Bachelor’s degree in Business, Information Technology, or related field. Master’s degree preferred.

Experience

5+ years of experience in business analysis, preferably within the public sector or large institutions.

5+ years of experience in information technology, preferably within the public sector or large institutions.

Experience managing complex projects involving multiple stakeholders and cross‑functional teams.

Proficiency in developing business cases, conducting feasibility studies, and facilitating project documentation.

Experience with data governance, workflow optimization, AI/ML initiatives, or EdTech strongly preferred.

Previous work experience with Chicago Public Schools is highly preferred.

Skills

Strong quantitative and qualitative analysis skills, with the ability to synthesize data from various sources.

Demonstrated ability to translate complex data analysis into clear, compelling narratives and business cases for a non‑technical audience.

Experience with financial modeling or operational impact analysis is a plus.

Strong communication, meeting facilitation and presentation skills, with the ability to translate technical concepts into clear business terms.

Very strong writing abilities.

Very strong ability to create presentations with a quality design.

Expertise in Excel and Google Sheets.

Expertise in business analysis tools (e.g., requirements documentation, data flow mapping, process modeling).

Strong project management and organizational skills.

Ability to self‑manage, handle competing priorities and ensure on‑time project delivery.

Familiarity with IT project management methodologies (e.g., Agile, Waterfall) and project management software to track and report on project status and manage requirements, timelines and deliverables.

Preferred Certifications

Certified Business Analysis Professional (CBAP)

PMI Professional in Business Analysis (PMI‑PBA)

Advanced requirements gathering, process mapping, and documentation.

Strong analytical skills with the ability to quantify benefits and model impact.

Ability to synthesize complex information into executive‑ready presentations.

Familiarity with enterprise systems (Oracle, Aspen, SIS/LMS platforms).

Excellent communication, facilitation, and stakeholder management.

Ability to translate ambiguous problems into structured solutions.

Pay Rate $60 per hour

Equal Opportunity Employer DTI is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, gender identity, sexual orientation, national origin, ancestry, age, disability, marital status, veteran status, or any other protected characteristic under Illinois state or federal law. All qualified applicants are encouraged to apply, and employment decisions are based solely on merit, qualifications, and business needs.

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