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Inside Higher Ed

DIRECTOR OF PATIENT ENGAGEMENT, SDM Clinical Affairs

Inside Higher Ed, Boston, Massachusetts, us, 02298

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DIRECTOR OF PATIENT ENGAGEMENT, SDM Clinical Affairs Location:

Boston, MA, United States

Salary Grade:

$100,275.00 - $140,425.00

Position Type:

Full Time / Regular

Category:

Boston University Medical Campus – Professional

Posting Date:

9/18/2025

Job Description

The Director of Patient Engagement is responsible for providing leadership, process development, management, and general oversight of all patient conflict throughout GSDM. The Director conducts investigations, provides resolutions, meets with community stakeholders to answer questions, and is responsible for the development and implementation of training and patient resolution in partnership with assigned department. The Director plays a critical role in the overall success of patient care throughout GSDM and the development of patient interaction with current students and faculty.

Required Skills / Qualifications

Bachelor’s degree required. JD preferred, in Mediation/Healthcare Law.

5-8 years of experience in patient engagement or related field.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy‑related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

To apply, visit https://jobs.silkroad.com/BU/External/jobs/315921

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