Aramark
Director of Retail Operations
2 days ago Be among the first 25 applicants
This range is provided by Aramark. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $140,000.00/yr - $155,000.00/yr
As a Director of Retail Operations you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more.
Our Director of Retail Operations are capable operations managers who lead a team to provide excellent service to our clients.
With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark’s standards of operation including safety standards and Aramark’s Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Bachelor’s degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
10-12+ years of operational experience in high volume food retail operations.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Compensation The salary range for this position is $140,000/yr - $155,000/yr.
If both numbers are the same, that is the amount that Aramark expects to offer.
This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Application There is no predetermined application window for this position, the position will close once a qualified candidate is selected.
Equal Employment Opportunity Aramark believes that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe that a career should develop your talents, fuel your passions, and empower your professional growth.
For more information about working here at Aramark, visit https://www.aramarkcareers.com.
#J-18808-Ljbffr
This range is provided by Aramark. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $140,000.00/yr - $155,000.00/yr
As a Director of Retail Operations you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.
Depending on the client, services can include food service, facility support, custodial services, retail, lodging, transportation, and more.
Our Director of Retail Operations are capable operations managers who lead a team to provide excellent service to our clients.
With knowledge of the client’s business, positive relationship building skills, financial savvy, and a focus on safety, our team makes a difference every day.
Job Responsibilities
Leads a team that provides operational expertise in contracted services while providing hands‑on execution management of operations.
Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
Ensures compliance with Aramark’s standards of operation including safety standards and Aramark’s Business Conduct Policy at all times.
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers.
In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Bachelor’s degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
10-12+ years of operational experience in high volume food retail operations.
The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
Meaningful experience in service industry, contract services, or hospitality environment.
Proven ability leading through other managers.
Experience in creating and managing a department budget, financial controls and analysis.
Experience crafting product sales strategies and implementing operational programs and initiatives.
This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing.
This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Compensation The salary range for this position is $140,000/yr - $155,000/yr.
If both numbers are the same, that is the amount that Aramark expects to offer.
This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.
Benefits Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.
Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage.
Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.
Application There is no predetermined application window for this position, the position will close once a qualified candidate is selected.
Equal Employment Opportunity Aramark believes that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company.
We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
We believe that a career should develop your talents, fuel your passions, and empower your professional growth.
For more information about working here at Aramark, visit https://www.aramarkcareers.com.
#J-18808-Ljbffr