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Alexander Chapman

Forward Deployed Engineer

Alexander Chapman, San Francisco, California, United States, 94199

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My client is building the intelligence layer for the process industries. Their software understands real operational workflows, reasons over complex data, and takes action across systems—from quoting to shipment. The platform is already live with major manufacturers and distributors, including Fortune 100 companies.

They are now hiring founding Forward Deployed Engineers to help scale and own these agentic systems in production.

The Role As a Founding Forward Deployed Engineer, you will work directly with customers to understand how their operations function end-to-end and translate those workflows into production‑grade AI systems. This is a true zero‑to‑one role with high autonomy, direct customer exposure, and meaningful ownership.

What You’ll Do in Your First 90 Days

Spend time inside customer plants and offices to observe workflows from start to finish

Build and deploy an AI agent that handles functions such as quoting, pricing, inventory, procurement, or scheduling in live environments

Integrate with ERPs, CRMs, laboratory systems, and legacy industrial software

Ship simple, high‑leverage product experiences informed by real field insights

What You’ll Work On

End‑to‑end product features grounded in direct customer context

Infrastructure and deployment systems that keep agents reliable in operational settings

Field discovery to uncover bottlenecks, edge cases, and automation opportunities

Evaluation, rollout, and iteration of new AI capabilities with real users

What We’re Looking For

Strong full‑stack engineering ability, with comfort owning projects from prototype through production

High initiative and willingness to work directly with customers in the field

Clear communication with both technical and non‑technical stakeholders

Based in San Francisco or willing to relocate (in‑person environment)

The team uses modern LLMs, TypeScript, React, and AWS. Curiosity, speed, and ownership matter more than experience with any specific tool.

What You’ll Get

Ownership of production systems used inside global manufacturing organizations

A role that blends engineering, product thinking, and field execution

Direct collaboration with founders who have deep domain expertise

Meaningful influence over team culture and operating rituals

As a signal of creativity: include one absurd idea somewhere in your application

Seniority level

Entry level

Employment type

Full‑time

Job function

Software Development and Technology, Information and Media

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