Customer Service Representative Job at Integration International Inc. in Cambrid

Job title : Customer Service Representative I

• Location: Cambridge, MA (100% in-person, Mon–Fri)
• Duration: 3 months
• Schedule: 35 hrs/week (9–5 or 10–6; flexibility for events before/after hours)
• Pay: $32/hour (W2)

Requirements:

• 3+ years administrative/customer service experience
• Strong MS Word & Excel skills
• Excellent communication, organization, multitasking, and attention to detail
• Professional, dependable, and customer-focused; able to work independently and on a team
• BA/BS and university/Harvard experience preferred

Responsibilities:

• Provide in-person, phone, email, and web-based customer support
• Serve as first point of contact at reception and events
• Handle routine and complex inquiries; troubleshoot issues
• Support employer events, career fairs, and interview days
• Maintain confidentiality and accuracy in a fast-paced environment