Software Development Manager, Delivery Choices Job at Amazon in San Francisco

Software Development Manager, Delivery Choices

At Amazon, Delivery Choices (DC), under Amazon's Delivery Experience (DEX) organization, is chartered to offer our Retail customers alternatives to "fast" delivery options by addressing their needs for control, choice, sustainability, and the convenience of receiving items together.

You will join a highly technical and entrepreneurial culture defining and building the next generation of software solutions for the DC products and launching them in every Amazon store worldwide.

A successful candidate will have an established track record building successful teams and developing complex distributed software systems, a keen technical aptitude, excellent project management skills, solid communication skills, and be driven to achieve results in a fast paced environment. You thrive in a fast‑paced environment, focus on hiring and developing leaders across multiple teams, have strong skills in analyzing and improving software development processes, and are highly customer focused and passionate about solving real business problems. We have a team culture that encourages innovation and expect individuals and management alike to take a high degree of ownership for the product vision and project delivery. This position involves driving regular communication with leadership including directors, VPs, vision/strategy of the business. In addition, you will unblock teams and achieve cross‑team cohesive work environment, balancing business needs with technical constraints, and taking calculated risks to maximize business benefit.

Key Job Responsibilities

• Drive prioritization and planning of projects and features.
• Thinking big and working with leadership, cross teams, and business stakeholders to define vision, strategy, and roadmap.
• Facilitate the design of the architecture of these distributed and highly scalable systems to solve complex problems.
• Monitor, validate, and operate production services.
• Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible.
• Set clear, measurable quality goals for the organization and collaborate across orgs to drive achieving them.
• Mentor and promote team members and help leaders grow the organization.

Basic Qualifications

• 7+ years of engineering experience.
• 3+ years of engineering team management experience.
• 8+ years of leading the definition and development of multi‑tier web services experience.
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations.
• Experience partnering with product or program management teams.
• Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems.

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy.
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills and make them more effective.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.