Greystar
Sales Consultant – Scottsdale, AZ
Greystar is looking for a dedicated Sales Consultant to execute the property’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.
Key Responsibilities
Perform all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting, qualifying prospects, conducting property tours, and processing applications, credit screening, and criminal background checks.
Collect all pertinent information from prospective residents at move‑in and record as appropriate.
Stay informed about and collaborate with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results.
Design and execute marketing activities and events to create and drive traffic to the property, including resident referral and employer outreach programs.
Use the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information.
Ensure that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units.
Follow up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Execute and perform activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents.
Respond quickly and courteously to resident and client/owner concerns and questions, and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Demonstrate customer service skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services.
Attend community and networking events, align with local associations and community organizations, and participate in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads.
Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned or necessary.
Assist Lifestyle Coordinator by attending and assisting with the setup of events as required.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1‑3 years minimum of relevant experience in the application and usage of a sales, marketing, internet and customer service background.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
Specialized Skills
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
Incumbents must have valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheet, property management applications, and database management programs.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related circumstances.
Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately.
Travel / Physical Demands
Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
Incumbents must be able to push, pull, lift, carry, or maneuver weights up to twenty (25) pounds independently and fifty (50) pounds with assistance and be able to stand for extended periods of time.
Routine, local travel may be required to attend business meetings, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Incumbents must be able to work a flexible work schedule, which may include evenings, weekends and/or holidays.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that keeps the organization moving forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficient.
Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
Instills Trust – Gains the confidence and trust of others through honesty, integrity and authenticity.
Additional Compensation
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar‑managed communities are available subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Legal Statements Greystar will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr
Key Responsibilities
Perform all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting, qualifying prospects, conducting property tours, and processing applications, credit screening, and criminal background checks.
Collect all pertinent information from prospective residents at move‑in and record as appropriate.
Stay informed about and collaborate with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results.
Design and execute marketing activities and events to create and drive traffic to the property, including resident referral and employer outreach programs.
Use the on‑site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information.
Ensure that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units.
Follow up with prospects and new residents within 24 hours to ensure satisfaction by sending e‑mail, thank‑you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew.
Execute and perform activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents.
Respond quickly and courteously to resident and client/owner concerns and questions, and take prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).
Demonstrate customer service skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services.
Attend community and networking events, align with local associations and community organizations, and participate in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads.
Complete various financial, administrative, and other reports and analysis, and perform other duties as assigned or necessary.
Assist Lifestyle Coordinator by attending and assisting with the setup of events as required.
Basic Knowledge & Qualifications
High school diploma or equivalent required; associate or bachelor’s degree in business, marketing, hospitality, or related field preferred.
1‑3 years minimum of relevant experience in the application and usage of a sales, marketing, internet and customer service background.
Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal documents, sell and explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to apply sales skills, such as generating sales leads, conducting sales presentations, qualifying prospects, and closing.
Specialized Skills
Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
Incumbents must have valid driver’s license to drive a golf cart on property.
Proficiency in word processing, spreadsheet, property management applications, and database management programs.
Proficiency and fluency in using the internet for marketing, advertising, and sales‑related circumstances.
Ability to adapt to specific markets and professionals to ensure your sales message is received appropriately.
Travel / Physical Demands
Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
Incumbents must be able to push, pull, lift, carry, or maneuver weights up to twenty (25) pounds independently and fifty (50) pounds with assistance and be able to stand for extended periods of time.
Routine, local travel may be required to attend business meetings, conduct market research, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.
Incumbents must be able to work a flexible work schedule, which may include evenings, weekends and/or holidays.
Competencies
Ensures Accountability – Holds self and others accountable to meet commitments.
Action Oriented – Takes on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Communicates Effectively – Develops and delivers multi‑mode communications that convey a clear understanding of the unique needs of different audiences.
Customer Focus – Builds strong customer relationships and delivers customer‑centric solutions.
Decision Quality – Makes good and timely decisions that keeps the organization moving forward.
Interpersonal Savvy – Relates openly and comfortably with diverse groups of people.
Being Resilient – Rebounds from setbacks and adversity when facing difficult situations.
Resourcefulness – Secures and deploys resources effectively and efficient.
Situational Adaptability – Adapts approach and demeanor in real time to match the shifting demands of different situations.
Instills Trust – Gains the confidence and trust of others through honesty, integrity and authenticity.
Additional Compensation
Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.
Robust Benefits Offered
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
For onsite team members, onsite housing discount at Greystar‑managed communities are available subject to discount and unit availability.
6‑Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Benefits offered for full‑time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.
Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to AskHR@greystar.com.
Legal Statements Greystar will consider for employment qualified applicants with arrest and conviction records.
#J-18808-Ljbffr