Clinic Receptionist (Full Time) Job at Trinity Health in Waterloo

Full time **Shift:** **Clinic Receptionist **Pulmonology-Respiratory **The Receptionist greets and welcomes patients and visitors to the clinic, demonstrating strong interpersonal skills and a professional demeanor. They are responsible for managing the front desk responsibilities including maintaining patient flow; appropriately handling phone calls; entering demographics, insurance, and other pertinent information in the Electronic Health Record and other various systems; Full Time Performs patient check-in at the time of visit and completes all steps necessary to ensure the admitting process is efficient and in compliance with all clinic and regulatory policies. + Answer phone calls and direct them appropriately. + Schedule appointments according to office guidelines. + Copy/scan patient access related hardcopy materials (e.g. into the correct location in the electronic medical record.  **Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. + Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. + High school diploma or equivalent required. + Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran