Receptionist
Come join our awesome team as a Receptionist at Rochester Rehabilitation and Living Center! Rochester Rehabilitation and Living Center is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Benefits: * Career scholarships * Quality training, continuing career education and leadership programs * Employee discount program * Scenic Spaces to Recharge * A Team That Feels Like Family * Supportive Leadership * Meaningful Work with Lasting Impact * Predictable, Balanced Schedules * NetSpend-Earn 50% of your wages before payday Compensation: $15.71 - $17.82 per hour based on years of experience. Shifts available: * Mon-Fri 3:30pm-7:00pm Full Time * Every weekend 7:00am-7:00pm Part Time
About the job: The Receptionist provides professional and efficient clerical support to the facility, resulting in the delivery of excellent internal and external customer service. Required Qualifications: 1. High school diploma or equivalent education. 2. Minimum one-year secretarial experience. 3. Able to communicate, verbally and in writing, and work effectively with various levels of staff, residents, family members and the public. 4. Proficient typing required. 5. Dexterity required in the use of office equipment. 6. Numerical ability necessary to perform arithmetic computations in maintaining general bookkeeping records. 7. Ability to handle a variety of interruptions on a regular basis. 8. Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
Essential Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Assumes responsibility for designated clerical and receptionist duties.
- Receives incoming telephone calls, screens for correct transfer and connects with appropriate party.
- Greets and directs visitors; screens and directs salespersons as advised.
- Receives, sorts and forwards incoming mail; receives and routes package deliveries.
- Opens and routes A/P and A/R mail.
- Processes outgoing facility mail.
- Serves as Personal Fund Custodian.
- Presents flyer with online application information to job applicants.
- Orders, stocks and maintains office supply storage area and copiers; calls for service when needed.
- Sells meal tickets to staff and visitors.
- Maintains resident Rolodex file and accurate resident information.
- Contacts fax, copier and other business office equipment vendors for service when needed.
- Assumes responsibility for facility typing.
- Files documents and reports as assigned.
- Attends required in-services and completes assigned on-line modules.
- Performs other duties or special assignments as directed by Executive Director.
Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
- The noise level in the environment is demanding.
- Work area may be stressful.
- The employee is often on the move continuously, performing several job functions at once.
- Exposure to blood, body tissue of fluids.
- Exposure to hazardous waste materials, dust and loud or unpleasant noises.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to meet these demands:
- Employee is frequently required to sit, stand and walk in sequence, often accomplishing several tasks at once.
- Employee is required to use hands to write and type.
- The employee is required to finger, feel, touch, hear, and use the phone extensively.
- Vision requirements include both near and far vision.
- The employee is required to lift up to twenty-five (25) pounds.
- Ability to work beyond regularly scheduled shift (overtime) when necessary.
Safe Work Performance Expectations The safety of employees, residents and visitors is of paramount importance to Volunteers of America National Services. Our work place safety program will be incorporated as the standard of practice for this organization. Compliance with these safe work expectations will be required of all employees as a condition of employment. Our organization focus will hold all employees accountable for safety performance equal with quality and production expectations. Employees will be expected to:
- Follow correct policy and procedures for department and facility Fire/Disaster/Missing Person Plan. Know the location of fire alarms and extinguishers.
- Follow correct policy and procedure for hand washing.
- Follow guidelines for proper method of lifting.
- All doorways, hallways and areas are to be kept clear.
- Know the location and purpose of Safety Data Sheets (SDS).
- Follow guidelines for department environment and safety measures.
- Follow guidelines for safe handling, inspection, maintenance and storage of equipment. Report any malfunction of equipment.