Delaware Eye Surgeons is hiring: Front Desk Medical Receptionist in Wilmington

Job Summary

We are seeking a dedicated and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional service in a fast-paced medical environment. This role requires strong multitasking skills, excellent communication abilities, great attention to detail and the ability to work well with your team members.

Duties

• Greet patients, ensuring a positive first impression of the office.
• Manage patient check-in and check-out processes efficiently.
• Schedule appointments and maintain an organized calendar for healthcare providers.
• Handle patient copays and deductibles.
• Answer phone calls promptly, addressing inquiries or directing them to the appropriate staff member.
• Daily office tasks, such as filing, faxing, and medical records as well as other clerical duties.
• Maintain patient confidentiality in compliance with HIPAA regulations.

Qualifications

• Previous experience as a receptionist in a medical setting is preferred.
• Strong organizational skills with attention to detail in managing patient records and appointments.
• Excellent interpersonal skills to provide outstanding patient service.
• Proficient in electronic health record systems.
• Ability to handle multiple tasks simultaneously while maintaining professionalism under pressure.

Join our team as a Front Desk Receptionist where you can make a meaningful impact on patient care while developing your skills in a supportive environment

Job Type: Full-time

Pay: $ $18.00 per hour

Expected hours: 38 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Wilmington, DE Required)

Work Location: In person