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Phoenix House California

Recovery Support Specialist (Full-Time) (Santa Ana, CA) (AM Shift)

Phoenix House California, Santa Ana, California, United States, 92725

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Recovery Support Specialist (Full-Time) (Santa Ana, CA) (AM Shift) Apply for the Recovery Support Specialist (Full-Time) (Santa Ana, CA) (AM Shift) role at Phoenix House California.

Work Shift Tues‑Sat; 7:00 a.m. – 3:30 p.m. Schedule subject to change based on need.

Position Summary Reporting to the Facility Manager, the Recovery Support Specialist provides supervision to patients and facilitates deliverable services while ensuring execution of program policies and procedures and maintaining staff and patient safety measures.

Essential Duties and Responsibilities

Provides patient supervision in a safe, therapeutic setting.

Utilizes and promotes the appropriate treatment model with all patients, conducting appropriate interventions and providing support.

Observes and documents relevant patient information and behaviors, ensuring communication lines between all departments (clinical, medical, culinary, administrative, etc.).

Ensures that patients adhere to the day‑to‑day program schedule while providing scheduled group services.

Maintains accurate documentation in electronic health record, staff log, charts, medication log, facility forms, and other reports in a timely manner.

Supervises patients in the self‑administration of medication and documents appropriately; completes medication inventories under nursing supervision.

Provides safe, timely, and supervised transportation of patients to off‑site appointments or activities.

Conducts and documents patient checks and counts.

Conducts routine facility checks to ensure safety and security, including patient and property searches.

Conducts and documents urine testing.

Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completing all training on time.

Attends and participates in program and all staff meetings.

Adheres to and promotes the Phoenix House Mission, Vision, and Values while acting as a role‑model for others.

Assumes lead duties for shift(s) as assigned.

Other duties as assigned.

Education, Experience, and Credentials

Recovery Support Specialist I – High school diploma or equivalent; registered as an Alcohol and Drug (AOD) Counselor recognized by the Department of Health Care Services (DHCS).

Recovery Support Specialist II – Minimum high school diploma or equivalent; certified as an Alcohol and Drug (AOD) Counselor recognized by the DHCS.

Preferred: at least six months prior experience in a related field.

Must maintain a valid California driver’s license, provide proof of automobile insurance, and maintain a safe driving record based on Phoenix House policy.

Knowledge, Skills, and Abilities

Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values (I CARE: Integrity, Collaboration, Appreciation, Respect, Excellence, Forward‑Thinking).

Proficiency in MS Office systems.

Ability to utilize an electronic health record.

Establish and maintain effective working relationships with others.

Communicate effectively, both orally and in writing.

Work effectively in a fast‑paced, changing environment.

Establish and consistently enforce appropriate boundaries with patients.

Model positive behavior and demeanor.

Understanding of addiction, co‑occurring disorders, and treatment modalities.

Understanding of patient development and family systems.

Excellent time‑management and organizational skills.

Flexible, problem‑solver, self‑directed, customer‑service‑oriented, and collaborative.

Skilled in engaging and developing rapport with patients and families from diverse backgrounds.

Bilingual in Spanish preferred.

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