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Marriott Vacations Worldwide

Asst Chief Engineer

Marriott Vacations Worldwide, Marco Island, Florida, United States, 33969

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Asst Chief Engineer

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Marriott Vacations Worldwide .

Relocation assistance available.

Education and Experience

High school diploma or GED; 4 years of experience in engineering, maintenance, or related professional area; technical training in HVAC‑R, electrical, or plumbing.

OR 2‑year degree from an accredited university in Building and Construction, Engineering, Mechanics or related major; 2 years of experience in engineering, maintenance, or related area; technical training in HVAC‑R, electrical, or plumbing.

Core Work Activities

Supporting management of Property Operations.

Supervises distribution of repair work orders.

Ensures property policies are administered fairly and consistently.

Assists in effectively planning, scheduling and evaluating preventative maintenance programs.

Establishes and maintains open, collaborative relationships with associates.

Monitors the timeliness and quality of completion of repair work orders.

Supervises Engineering and related areas in the absence of the Director of Engineering.

Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.

Ensures that regular ongoing communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance.

Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.

Selects and orders/purchases new equipment, supplies, and furnishings.

Supervises the day‑to‑day operations of Engineering and related departments; maintains property standards.

Inspects and evaluates the physical condition of facilities to determine the type of work required.

Maintains accurate logs and records as required.

Operates generators and fire pumps as necessary.

Provides emergency response services 24/7.

Repairs equipment (e.g., refrigeration, laundry) as necessary.

Ensures all associates have the proper supplies, equipment and uniforms; ensures exceptional customer service.

Empowers associates to provide excellent customer service.

Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

Sets a positive example for guest relations.

Conducts human resources activities:

Participates in interviewing and hiring of team members with the appropriate skills.

Uses all available on‑the‑job training tools to train new associates and provides follow‑up training as necessary.

Communicates performance expectations in accordance with job descriptions for each position.

Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job.

Ensures associates understand company, resort and departmental expectations and parameters.

Ensures associates are cross‑trained to support successful daily operations.

Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them.

Schedules associates to business demands and tracks associate time and attendance.

Ensures property policies are administered fairly and consistently; disciplinary procedures and documentation are completed according to policy.

Observes service behaviors of associates and provides feedback to individuals.

Ensures associate recognition is taking place on all shifts.

Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns.

Participates in associate progressive discipline procedures.

Reviews associate satisfaction results.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industry: Hospitality

Marriott Vacations Worldwide is an equal‑opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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