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Legacy Community Health

Ryan White Service Linkage Worker

Legacy Community Health, Houston, Texas, United States, 77246

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Ryan White Service Linkage Worker role at Legacy Community Health.

Legacy Montrose - 1415 California St. Houston, TX 77006

Schedule: Monday-Friday (8AM-5PM or 9AM-6PM)

Apply today in less than 3 minutes using your phone, tablet, or computer!

Ryan White Service Linkage Worker - Job Overview At Legacy Community Health, we invite you to become a part of our dedicated team as a Service Linkage Worker. In this role, you'll have the opportunity to directly support individuals in accessing vital healthcare services, ensuring they receive the support they need to thrive.

Benefits

Paid Time Off & Paid Company Holidays

Medical, Dental, Vision & Life Insurance

Flexible Spending Account (FSA)

403(b) Retirement Plan with Company Match

Short-Term & Long-Term Disability

$0 Copay for Legacy Provider visits

$0 Copay for prescriptions filled at Legacy Pharmacies

Travel Insurance & Pet Insurance

Subsidized Gym Membership

And much more!

Key Responsibilities

Assist patients in navigating service delivery systems and agency procedures

Collaborate with medical case managers and clinic staff to implement patient care plans

Monitor patient progress by tracking attendance and following up on referrals

Help patients overcome barriers by arranging services like transportation or translation

Conduct assessments to evaluate medical and psychosocial needs

Create comprehensive care plans to guide patients in meeting their care goals

Provide information and referrals for medical, psychosocial, and basic needs services

Adapt work methods to accommodate the unique needs of each patient

Document services provided in the EHRS client record within 72 hours

Facilitate access to programs addressing psycho-social needs within Legacy and the community

Advocate for clients to decrease service gaps and remove barriers

Connect with Legacy staff and providers for system navigation support

Collaborate with community-based agencies to enhance social support linkages

Minimum Qualifications

High school diploma or equivalent education

Minimum of 1-year paid work experience with People Living With HIV (PLWH)

Knowledge and familiarity with Ryan White grants and services are strongly preferred

Experience with EPIC systems is an advantage

Spanish fluency or bilingual capabilities are preferred, enhancing patient communication

About Legacy Community Health As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years. With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way. At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a job—they want a meaningful career that makes a real impact. Explore our open positions and see if a career at Legacy is right for you.

Approachable & Collaborative We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose: to serve patients and communities with compassion and humility.

Driven & Committed We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy change—within ourselves, our teams, and the communities we serve.

Perceptive & Thoughtful Communicators We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

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