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Computer World Services Corp. (CWS)

Network/Systems Administrator I - Messaging

Computer World Services Corp. (CWS), Colorado Springs, Colorado, United States, 80509

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Network/Systems Administrator I - Messaging

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Computer World Services Corp. (CWS)

A Successful Messaging And Collaboration Administrator Candidate Will Have

A solid understanding of exchange services management in a hybrid on‑prem and cloud environment

Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations both on prem and cloud, and a deep understanding of SMTP

The Ideal Candidate Will Have

Experience with on‑prem and cloud tools including Active Directory, Azure Active Directory, Cloud Exchange Admin Center (EAC), Microsoft Entra Identity, MFCMapi, MS Purview, M365 Defender, and PowerShell scripting and remedy ticketing system

A fair troubleshooting background with the ability to assist with troubleshooting complex problems and issues with guidance from intermediate and senior technicians

Key Tasks & Responsibilities

Managing user accounts in AD/Azure AD

Managing distribution lists and shared mailboxes

Troubleshooting Outlook and cloud mailbox issues

Managing mailbox cloud licenses

Working with Tier III and other Tier II support groups

Ability to use Active Directory and Exchange tools for troubleshooting

Using PowerShell cmdlets and scripts to manage Exchange

Microsoft Teams support

Working with Microsoft to troubleshoot system issues

Shadowing intermediate technicians to advance knowledge

Education & Experience

Desired experience: Microsoft 365 Admin Center, Microsoft Entra Identity, Exchange Admin Center, MS 365 Defender, and MS Purview

Account management using Active Directory on‑prem and Azure cloud environments

Troubleshooting Exchange servers and cloud Exchange environments to include mail flow, Outlook, mailbox licensing, Teams, OneDrive, and mailbox configuration and compliance

BUEM and Microsoft Teams

Microsoft Windows Server 2016/2019/2022

Certifications

Required: Security +, or other qualifying IAT II certification

Microsoft Azure Fundamentals (AZ‑900) certification within 90 days

Desired Certifications: Microsoft MCSA 2012 or newer, Microsoft Azure Administrator Associate, AZ‑104, and Microsoft 365: Administrator (MS‑102)

Security Clearance

Active Secret Clearance

Other (Travel, Work Environment, DoD 8570 Requirements, Administrative Notes, etc.)

This is a 24/7/365 mission, and the ability to support Day, Swing, and Mid operations is required. If a temporary schedule change is required to support operations, you will be provided with as much notice as the situation allows

Certification requirements are subject to change at the government's direction. If this occurs you will have 120 days to become compliant

$55,000 - $65,000 a year

The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. The posted range is appropriate for a typical candidate meeting, at a minimum, all the core requirements of the position.

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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