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Revolut

Salesforce Administrator (Sales)

Revolut, Villa Espana Colonia, Texas, United States

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Salesforce Administrator (Sales)

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Revolut

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

About the Role Our Technology team isn’t just one of the best in the industry. It’s one of the best in the world. And we’re proud of it. It’s our driving force — our engine. From building a new financial backend to creating an innovative app, there’s nothing they can’t do. Our Technology team isn’t here to fix legacy systems — it’s here to build world‑class financial features from the ground up that’ll be used by millions of people around the world. We’re looking for a Salesforce Administrator who’ll be triaging, managing, and resolving end user support cases within the Salesforce system. You'll be assisting the wider Salesforce team with QA, bug testing, and implementation. This role sits within Revolut’s Sales Operations team, which is responsible for driving growth of Revolut Business.

What You'll Be Doing

Administering Salesforce, including managing multiple user setup profiles and roles

Customising objects, entities, fields, forms, layers, record types, relationships, etc.

Supporting design and configuring changes to workflows and reports

Working closely with the solution consultant or technical architect and developers

Being the first point of contact for end user support cases, responding promptly and escalating when required

Identifying new opportunities to improve end‑use experience and driving the organisation to optimise the CRM platform

Monitoring performance optimisation, security, maintenance, and management of Salesforce users

Resolving support tickets relating to business applications and general system issues

Training and educating team members on CRM processes

Partaking in bug testing and release Q&A

Liaising with third‑party support to resolve issues and implement new development work

Developing and maintaining workflows and plugins

What You'll Need

2+ years of experience in Salesforce Sales Cloud and Pardot

Experience with automation tools (flows, workflows, process builders)

Experience responding to end user requests and managing support cases in line with SLAs

Experience configuring fields, page layouts, record types, custom settings, dashboards and reports

Excellent communication skillsSolid analytical skills

Nice to Have

To be a certified Salesforce Administrator or Advanced Administrator

Diversity and Inclusion Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.

Important Notice for Candidates

Only apply through official Revolut channels. We don’t use any third‑party services or platforms for our recruitment.

Always double‑check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

Candidate Statement By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not willfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut’s Candidate Privacy Notice.

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