EWU School of Business
Director-Human Resources Operations
EWU School of Business, Spokane, Washington, United States, 99254
Director-Human Resources Operations
Join to apply for the Director-Human Resources Operations role at EWU School of Business.
Posting details
Position Title:
Director-Human Resources Operations
Posting Number:
2025061EP
Classification Code:
2034 RCW Exemption Criteria 16 - Principal Assistant EWU Position Number E99161
Salary Range:
$104,985 – $122,004 (dependent on education, experience and skills)
Term of Appointment:
12 months per year
Start Date:
Anticipated Start Date (to be determined)
Location:
Cheney County, Spokane
Job summary
We are currently seeking a skilled and team‑oriented applicant for the Director of Human Resources Operations. In collaboration with the People and Culture Division Leadership, this role provides strategic leadership and operational oversight for the Human Resources department, emphasizing process improvement, workflow optimization, and identifying efficiencies across all HR functions. The incumbent will lead transformational change shifting HR operations from task‑driven, transactional processes to a customer‑service‑centered model focused on responsiveness, consistency, and service excellence.
Core responsibilities include:
Lead continuous improvement projects in recruitment, onboarding, and administrative processes.
Document, assess, and redesign existing processes to increase efficiency and service delivery.
Partner with IT and HRIS teams to optimize system functionality, reporting tools, and user self‑service capabilities.
Drive initiatives that ensure HR processes are compliant, standardized, and user‑friendly.
Lead cross‑functional HR projects, ensuring timelines, deliverables, and budget adherence.
Act as a strategic partner to university and HR leadership, offering guidance on change management and talent development initiatives.
Refine job posting, candidate screening, and onboarding procedures; develop targeted recruitment plans to attract diverse and high‑quality talent.
Analyze hiring metrics and implement data‑driven improvements; collaborate with marketing to boost employer branding.
Support long‑term workforce planning, analyzing turnover, retirement trends, and labor market dynamics.
Coordinate workforce analyses to align staffing levels and organizational design with strategic objectives.
Develop frameworks for data‑informed staffing decisions and manage talent pipelines.
Required qualifications
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
Minimum of 5 years of experience in human resources or similar service.
Demonstrated success in improving service strategies or workforce planning initiatives.
Proven experience with process improvement methodologies and change management practices.
Excellent analytical, organizational, and communication skills.
Ability to manage multiple priorities and work collaboratively across diverse teams.
Demonstrated ability to apply a responsive and flexible approach supportive of universal access for faculty, staff and the public.
Preferred qualifications
Master’s degree in Human Resources, Organizational Development, Communication, or a related field.
Experience in higher education, government, or other large complex organizations.
Project Management Professional (PMP) certification or equivalent training.
Proficiency in HR systems and data analytics platforms (e.g., Banner, Workday, PeopleSoft, Tableau).
Application instructions
Submit a detailed cover letter explaining how you meet each of the required qualifications and, if applicable, preferred qualifications.
Attach a chronological resume and list at least 3 professional references.
Complete the online application form and respond to any additional questions.
Mission Statement Response: How would you contribute to EWU’s mission of providing an inclusive, equitable, and transformative learning experience?
Do not upload resumes with photos.
Benefits
In addition to salary, EWU offers a comprehensive benefits package including health, disability, and retirement insurance. You will also receive generous vacation and sick leave accruals, 12 paid holidays per year, tuition waiver for you and eligible family members, discounted EWU sports tickets, free transportation via STA buses, and access to campus workout facilities.
Equal Opportunity Statement
EWU is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, mother‑breastfeeding status, or disability. All background checks and immunization policies apply as required.
Conditions of Employment
This exempt position requires successful background check and compliance with EWU Immunization Policy 602‑02. Waivers are available for medical or sincerely held religious beliefs. Applicants must be authorized to work in the U.S.; no employment visa sponsorship will be provided.
Interviews may be conducted via Zoom; candidates must have a working camera and familiarity with Zoom.
To obtain the Essential Functions Analysis and further details, contact Saundra Godin at sgodin@ewu.edu.
#J-18808-Ljbffr
Posting details
Position Title:
Director-Human Resources Operations
Posting Number:
2025061EP
Classification Code:
2034 RCW Exemption Criteria 16 - Principal Assistant EWU Position Number E99161
Salary Range:
$104,985 – $122,004 (dependent on education, experience and skills)
Term of Appointment:
12 months per year
Start Date:
Anticipated Start Date (to be determined)
Location:
Cheney County, Spokane
Job summary
We are currently seeking a skilled and team‑oriented applicant for the Director of Human Resources Operations. In collaboration with the People and Culture Division Leadership, this role provides strategic leadership and operational oversight for the Human Resources department, emphasizing process improvement, workflow optimization, and identifying efficiencies across all HR functions. The incumbent will lead transformational change shifting HR operations from task‑driven, transactional processes to a customer‑service‑centered model focused on responsiveness, consistency, and service excellence.
Core responsibilities include:
Lead continuous improvement projects in recruitment, onboarding, and administrative processes.
Document, assess, and redesign existing processes to increase efficiency and service delivery.
Partner with IT and HRIS teams to optimize system functionality, reporting tools, and user self‑service capabilities.
Drive initiatives that ensure HR processes are compliant, standardized, and user‑friendly.
Lead cross‑functional HR projects, ensuring timelines, deliverables, and budget adherence.
Act as a strategic partner to university and HR leadership, offering guidance on change management and talent development initiatives.
Refine job posting, candidate screening, and onboarding procedures; develop targeted recruitment plans to attract diverse and high‑quality talent.
Analyze hiring metrics and implement data‑driven improvements; collaborate with marketing to boost employer branding.
Support long‑term workforce planning, analyzing turnover, retirement trends, and labor market dynamics.
Coordinate workforce analyses to align staffing levels and organizational design with strategic objectives.
Develop frameworks for data‑informed staffing decisions and manage talent pipelines.
Required qualifications
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
Minimum of 5 years of experience in human resources or similar service.
Demonstrated success in improving service strategies or workforce planning initiatives.
Proven experience with process improvement methodologies and change management practices.
Excellent analytical, organizational, and communication skills.
Ability to manage multiple priorities and work collaboratively across diverse teams.
Demonstrated ability to apply a responsive and flexible approach supportive of universal access for faculty, staff and the public.
Preferred qualifications
Master’s degree in Human Resources, Organizational Development, Communication, or a related field.
Experience in higher education, government, or other large complex organizations.
Project Management Professional (PMP) certification or equivalent training.
Proficiency in HR systems and data analytics platforms (e.g., Banner, Workday, PeopleSoft, Tableau).
Application instructions
Submit a detailed cover letter explaining how you meet each of the required qualifications and, if applicable, preferred qualifications.
Attach a chronological resume and list at least 3 professional references.
Complete the online application form and respond to any additional questions.
Mission Statement Response: How would you contribute to EWU’s mission of providing an inclusive, equitable, and transformative learning experience?
Do not upload resumes with photos.
Benefits
In addition to salary, EWU offers a comprehensive benefits package including health, disability, and retirement insurance. You will also receive generous vacation and sick leave accruals, 12 paid holidays per year, tuition waiver for you and eligible family members, discounted EWU sports tickets, free transportation via STA buses, and access to campus workout facilities.
Equal Opportunity Statement
EWU is an equal opportunity employer. We do not discriminate on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, mother‑breastfeeding status, or disability. All background checks and immunization policies apply as required.
Conditions of Employment
This exempt position requires successful background check and compliance with EWU Immunization Policy 602‑02. Waivers are available for medical or sincerely held religious beliefs. Applicants must be authorized to work in the U.S.; no employment visa sponsorship will be provided.
Interviews may be conducted via Zoom; candidates must have a working camera and familiarity with Zoom.
To obtain the Essential Functions Analysis and further details, contact Saundra Godin at sgodin@ewu.edu.
#J-18808-Ljbffr