TELUS Digital
Digital Trust and Safety Specialist with Spanish and English - Relocation to Sof
TELUS Digital, Villa Espana Colonia, Texas, United States
Digital Trust and Safety Specialist – Relocation to Sofia, Bulgaria
Are you ready to take the next step in your career and achieve your next challenge? If your answer is YES, join the leader in the CX (Customer Experience) industry at TELUS Digital Bulgaria!
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate
Responsibilities
Review user‑generated back‑office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies.
Take prompt and appropriate action on information that violates guidelines or poses risks.
Stay updated on internal policies to ensure accurate implementation.
Identify and analyze patterns to proactively address potential risks.
We’re looking for someone with:
High attention to detail.
Comfortable processing sensitive information.
Strong ability to defend decisions and provide context with logical reasoning.
Ability to identify patterns in behavior to enhance decision‑making.
Strong organizational and time‑management skills to deal with shifting priorities and high volumes of work.
Experience investigating fraud, spam, or other types of inappropriate information is an asset.
Required Qualifications
Fluent in Spanish.
B2 or higher English language skill.
In return, we will give you:
Financial support during relocation (e.g., transportation, hotel stay, rent, and assistance in finding a long‑term rental).
Fully paid training.
Stable job and career development opportunities.
Additional health insurance.
50+ benefits and services to choose from.
Positive international working environment.
Support and learning.
With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia—top location in the city centre, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
Does it sound like the perfect job for you? Apply now! About us:
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX industry in the country with over 4,200 team members. The company provides a broad portfolio of services—designing, building, and delivering next‑generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Seniority level
Entry level
Employment type
Full‑time
Job function
Customer Service
Industries
Outsourcing and Offshoring Consulting
#J-18808-Ljbffr
*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate
Responsibilities
Review user‑generated back‑office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies.
Take prompt and appropriate action on information that violates guidelines or poses risks.
Stay updated on internal policies to ensure accurate implementation.
Identify and analyze patterns to proactively address potential risks.
We’re looking for someone with:
High attention to detail.
Comfortable processing sensitive information.
Strong ability to defend decisions and provide context with logical reasoning.
Ability to identify patterns in behavior to enhance decision‑making.
Strong organizational and time‑management skills to deal with shifting priorities and high volumes of work.
Experience investigating fraud, spam, or other types of inappropriate information is an asset.
Required Qualifications
Fluent in Spanish.
B2 or higher English language skill.
In return, we will give you:
Financial support during relocation (e.g., transportation, hotel stay, rent, and assistance in finding a long‑term rental).
Fully paid training.
Stable job and career development opportunities.
Additional health insurance.
50+ benefits and services to choose from.
Positive international working environment.
Support and learning.
With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia—top location in the city centre, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!
Does it sound like the perfect job for you? Apply now! About us:
TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX industry in the country with over 4,200 team members. The company provides a broad portfolio of services—designing, building, and delivering next‑generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.
Seniority level
Entry level
Employment type
Full‑time
Job function
Customer Service
Industries
Outsourcing and Offshoring Consulting
#J-18808-Ljbffr