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WICHITA COMPANY LIMITED

Application Analyst - SCADA/Operational Technology

WICHITA COMPANY LIMITED, Wichita, Kansas, United States, 67232

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Application Analyst - SCADA/Operational Technology The City of Wichita is NOT an E-Verify Employer.

Distinguishing Features of Work: The Application Analyst supports and administers SCADA and OT applications that provide real‑time monitoring and control of Public Works infrastructure. Key duties include configuration and management of SCADA software, historian systems, and related interfaces; diagnosing application and communication issues; coordinating patches and upgrades; and ensuring system availability and cybersecurity alignment. Another key duty would be to support Active Directory. The analyst collaborates with operators, engineers, and IT infrastructure teams to maintain resilient and secure operations across water, wastewater, stormwater, and facility systems.

Workdays and Hours:

Monday - Friday 8:00am - 5:00pm

Bargaining Unit:

Employee Council

Anticipated starting salary:

$59,115.00 - $82,110.00 (based on experience and qualifications)

Posting may close at any time.

Examples of Work Performed

Resolves user complaints, researches issues, answers technical questions and provides assistance with the application revision process.

Develops detailed business user requirements, system documentation, workflow procedures and data modeling.

Develops interfaces to applications.

Develops financial proposals and models.

Runs/automates reports and file transfers.

Performs database maintenance.

Provides quality control through testing, correcting errors and database tuning.

Develops reports using standard reporting tools.

Queries databases using standard querying tools.

Troubleshoots and resolves system problems.

Documents troubleshooting procedures.

Creates and maintains current system documentation.

Provides ideas and recommendations for better utilizing the system.

Coordinates and/or performs testing of system modifications.

Establishes deadlines and provides ongoing communication of progress to business customers, project team members and vendors to keep projects on track.

Develops, provides or coordinates system training.

Manages vendor and consultant relationships.

Coordinates system maintenance, including software of OS upgrades and patches required.

Maintains and makes recommendations concerning system security.

Assists in system capacity planning.

May maintain telephony infrastructure.

May assist in establishing a telephony system budget, including making financial and operational recommendations.

Completion of work assignments will require operation of a vehicle.

These examples are not intended to be all-inclusive.

Other related duties may be assigned as needed.

Requirements of Work

Considerable knowledge in the computer science field and business management.

Knowledge and understanding of the role of the system at the enterprise level.

Knowledge of user training methods.

Ability to acquire and improve technical skills through self‑study.

Ability to independently research and develop technical expertise and knowledge.

Ability to provide on‑site service and support to remote locations.

Ability to document system information, program information and specifications.

Ability to use a computer to access, interpret and record information, for up to seven hours per day.

Ability to lift and carry objects weighing up to 25 lbs.

Ability to develop and maintain effective working relationships with associates, other employees and representatives of outside agencies.

Ability to communicate clearly and effectively both orally and in writing.

Ability to acquire and maintain a valid Kansas Driver's License.

An employee shall not pose a direct threat to the health or safety of other individuals in the workplace.

Experience and Training Required Experience And Training

Four (4) years of hands‑on technical experience supporting SCADA, OT, or enterprise applications.

Four (4) years of experience troubleshooting technical problems.

Two (2) years of experience supporting Windows workstations and Windows servers.

Two (2) years of experience supporting Microsoft Active Directory, i.e. User account and Computer account maintenance.

Valid Kansas Driver’s License.

Must be legally authorized to work in the United States without sponsorship.

Preferred Experience And Training

Bachelor’s degree in information technology or computer science.

Four (4) years of experience documenting system workflows, procedures, and technical specifications.

Two (2) years of experience developing and maintaining scripts using common scripting languages (e.g., Python, PowerShell, SQL).

Ability to communicate solutions clearly to non‑technical users.

Applicants have rights under Federal Employment Laws. Please find more information under the following links:

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/fmlan.pdf

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

Full‑time Employee Benefits

VACATION – Most employees with less than five years employment earn 10 days of vacation per year. After five years, accrual rates increase at varying rates to varying maximums, depending on work schedule and/or union representation. Employees can accumulate and carry forward up to 240 hours each year.

HOLIDAYS – There are eleven paid holidays. Employees also receive one Personal Holiday that is granted after the first six months of employment.

SICK LEAVE – Sick leave accrual begins at one‑half day per month. After five years, sick leave accruals are one work day per month. Employees can accumulate and carry forward all unused sick leave each year. Employees who use 24 hours (3 days) or less of sick leave in a calendar year earn a "Well Day." An additional "Well Day" can be earned following a year of perfect attendance.

HEALTH INSURANCE – UMR / United Healthcare provides two levels of medical and prescription drug plans. Both medical plans are PPOs and do not require selecting a physician or referrals for specialty care. Both medical plans include Teladoc virtual care (primary care/mental health benefits at no charge), Dario healthy living programs, and VSP Vision benefits. Pre‑tax premium deductions are offered. The City contributes 80% of the premium cost towards medical, prescription drug and vision insurance.

DENTAL INSURANCE – Two Delta Dental plans are offered – Preferred and Traditional. The Delta Preferred plan requires using a dentist from a smaller network for a lower premium. The Delta Traditional plan allows use of any dentist, although benefits are higher using a dentist from the large Delta network. Benefits under both plans are the same (with the exception of some orthodontic benefits). Pre‑tax premium deductions are offered.

LIFE INSURANCE – Low‑cost voluntary term life insurance is available. Employees pay one‑third of the cost. The amount of Basic Life coverage is two times annual pay up to a determined maximum amount. Dependent coverage is available at $20,000 spouse / $10,000 child(ren) for an additional $0.14 per pay period. Accidental death and dismemberment coverage is included. The plan is through MetLife.

SUPPLEMENTAL LIFE – Additional voluntary employee‑paid term life insurance is available from MetLife at low group rates. Participation in Basic Life is required. The life insurance plans are portable.

LONG‑TERM DISABILITY INSURANCE – The voluntary employee‑paid group disability plan from MetLife provides 60% of pre‑disability income for injury or health related disabilities. Premiums are determined by income and age.

VOLUNTARY ACCIDENTAL DEATH & DISMEMBERMENT – Voluntary employee‑paid AD&D from MetLife offers coverage for accidental death and dismemberment.

RETIREMENT – The City offers two retirement plans – Wichita Employees (WER) Plan 3, and Commissioned Police & Fire Plan C‑79. The WER plan is a defined contribution plan; Police & Fire is a defined benefit plan. Both are contributory – employees and the City share the cost.

FLEXIBLE SPENDING ACCOUNTS – Employees may elect to make FSA pre‑tax deductions for dependent care and/or unreimbursed medical expenses, reducing the cost of these expenses by eliminating taxes on the amount deducted.

LONG‑TERM CARE INSURANCE – This plan from UNUM offers facility and home care benefits for employees, spouses, and some other family members. Several options for benefit amount and duration, and specific plan features, are available.

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