Logo
Zepf Center

Director of Housing Services

Zepf Center, Toledo, Ohio, United States, 43614

Save Job

Description Zepf Center has been serving the Lucas County community for over 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma‑informed agency and environment for both patients and staff.

General Summary The primary purpose of this position is to manage the overall operations of all housing programs, including group homes, apartment complexes, and the Zepf Recovery House in Lucas County. This role also provides leadership in working with community partners on housing assistance for Zepf Center clients. A secondary purpose is to effectively and efficiently manage building maintenance, housekeeping, and kitchen departments within the Recovery House. As an integral member of the Zepf Center management team, this position works with Zepf Center management and staff to promote efficient practices and organization. The position will work to ensure proper policies, procedures, and protocols are developed and in place, required reporting is completed, and all standards are met. Hours are flexible depending on the needs of the staffing and program requirements.

Essential Duties and Responsibilities

Acts as liaison for the Zepf Housing department to community organizations and neighborhood associations, facilitating and fostering relationships with various recovery‑based fellowships.

Represents agency at external and internal marketing, public relations, and fundraising events.

Prepares reports, projects, and presentations as needed, and communicates pertinent information with management, family members, Mental Health Board members, and community agencies.

Supervises Housing Management staff, ensures units are filled, completes grant and special reports, and checks records for accuracy.

Implements policies and procedures of the agency and identifies areas for improvement within Recovery Housing, group homes, and apartment complexes, working with respective managers to implement continuous quality improvement.

Provides guidance and oversight in creating recovery activities that assist clients with their recovery and wellness, and represents Zepf Housing Services on committees as assigned by the Chief Recovery Officer.

Co‑ordinates with other departments to ensure clients receive comprehensive recovery supports and maintains compliance with facilities‑related accreditation issues such as environment of care.

Attends staff and manager meetings to provide input toward program development and staff training, as requested by the Recovery House Manager or Group Home Manager.

Assists with training and supervising staff, ensuring appropriate coverage and communication across shifts.

Participates in interviewing, hiring, and scheduling of Housing staff and Peer Support Specialists (including kitchen, maintenance, and housekeeping). Approves staff timecards, leave requests, and other documentation as required.

Ensures the safety, security, and efficiency of the facility at all times, including conducting contraband searches and performing facility inspections.

Facilitates staff meetings at least once a month and identifies growth opportunities for Zepf housing programs.

Performs other duties as assigned.

Supervisory Responsibilities Serving the Zepf Center in management is a privilege. You represent the agency in a high level and responsibly direct staff and policy. You are a constant example for our agency motto:

Hope Begins Here.

The role includes understanding the duties of each employee, engaging employees with sanctuary influence, enforcing a safe and professional workplace, developing and training staff, and supporting the Zepf Center’s strategic vision. It requires leadership within the department, accountability, disciplinary actions, timekeeping, evaluations, and fiscal competency, all aligned with the agency’s strategic vision.

Requirements

Education: Bachelor’s degree with at least 2 years of management experience preferred; or Associate’s degree with at least 4 years of management experience; or High School with at least 6 years of management experience.

Knowledge of substance abuse and mental health programming and housing.

Excellent computer skills; proficiency in Microsoft Office and computerized scheduling systems.

Valid driver’s license and the ability to be covered under the agency’s commercial car insurance. Proof of car insurance for the vehicle that will be driven in the course of business.

Physical Requirements Physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. The role requires prolonged periods of sitting at a desk and working on a computer and standing, bending, and moving. Must be able to lift up to 10 pounds at times and operate a motor vehicle.

Environmental Conditions Could include: Air‑conditioned and/or heated office setting, time spent “in the field”, which could involve driving to residences, schools, doctor’s offices, and various locations in the community. Could also include transporting patients to and from appointments.

EEO/M/F/H/V

Zepf Center #J-18808-Ljbffr