Montgomery College
Financial Aid Outreach Counselor
Montgomery College, Rockville Campus, has an immediate need for a full-time Financial Aid Outreach Counselor in the Financial Aid Department. The work schedule is 40 hours a week, Monday – Friday, 8:30 a.m. – 5:00 p.m., with occasional evening and weekend hours as needed. This is a non-bargaining, non-exempt, grade 27 position. For non‑exempt positions, you are not eligible to work a secondary job at Montgomery College. This position is eligible for up to one telework day a week. This eligibility is subject to change based on the needs of the unit.
Responsibilities
Write, design, and conduct financial aid presentations and workshops to students and family representatives at middle schools, high schools, community organizations, and Montgomery College events, which may require bilingual skills.
Coordinate all departmental outreach requests, maintain the Office of Student Financial Aid (OSFA) outreach calendar, and serve as the main point of contact for outside agencies and MC departments that request financial aid presentations.
Represent OSFA and MC at outreach events, radio interviews, community fairs, and workshops. Facilitate workshops and seminars on financial aid and personal finance.
Create and manage social media content for the OSFA.
Provide statistical reports on outreach activities.
Counsel and advise students and family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.
Use comprehensive knowledge of applicable laws and regulations, including Title IV, to interpret rules and regulations as needed.
Develop processes and procedures and update others when appropriate. Evaluate financial aid applications and determine financial aid eligibility.
Assign financial aid to eligible students using independent judgment and discretion to make determinations. Review appeals for exceptions and make determinations in accordance with state, federal, and institutional policies governing financial aid.
Adjust student budgets and award accordingly.
Maintain statistical data; review and assign reports as needed.
May manage a file review caseload and/or coordinate, administer or lead a specific federal, state, institutional or operational program or task.
May be responsible for a specific college-wide program.
Other duties as assigned.
Required Qualifications
Bachelor’s degree in Counseling, Education, Business Administration, or a related field.
Five years of experience in a financial aid office.
The equivalent combination of education, training, certification, and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
A driver’s license is required.
Comprehensive knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.
Comprehensive knowledge of one or more of the following programs: loans, work study, scholarships, or other federal or state programs. Knowledge of institutional rules, guidelines, procedures, and practices, and of modern office procedures and practices as applied to the operations of a financial aid office.
Thorough knowledge of customer service techniques for public contact.
Proficient in public speaking and communicating with diverse communities.
Thorough knowledge of office procedures and practices with the ability to set priorities and handle multiple tasks in a demanding office environment.
Ability to perform general office clerical work, apply technical rules and procedures, perform arithmetical calculations quickly and accurately, operate common office equipment, including desktop computers and relevant pc hardware and software applications.
Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.
Preferred Qualifications
Bilingual skills preferred.
Hiring Range $31.69 - $41.19 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $50.69 per hour.
Application Process
Click Here to apply online.
For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.
Conditions of Employment
Successful completion of a background check and degree verification (if applicable).
Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.
Benefits Our benefits package includes generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.
Accommodations If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.
Equal Opportunity Statement Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.
Tobacco-Free Workplace Montgomery College is a tobacco-free and smoke-free workplace.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Education and Training
Industries
Higher Education
Closing Date Open Until Filled
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Responsibilities
Write, design, and conduct financial aid presentations and workshops to students and family representatives at middle schools, high schools, community organizations, and Montgomery College events, which may require bilingual skills.
Coordinate all departmental outreach requests, maintain the Office of Student Financial Aid (OSFA) outreach calendar, and serve as the main point of contact for outside agencies and MC departments that request financial aid presentations.
Represent OSFA and MC at outreach events, radio interviews, community fairs, and workshops. Facilitate workshops and seminars on financial aid and personal finance.
Create and manage social media content for the OSFA.
Provide statistical reports on outreach activities.
Counsel and advise students and family representatives regarding financial aid regulations, application policies and procedures, methods used to determine eligibility, specific program requirements and limits, disbursement and appeal procedures, requirements for continued eligibility, and related financial matters.
Use comprehensive knowledge of applicable laws and regulations, including Title IV, to interpret rules and regulations as needed.
Develop processes and procedures and update others when appropriate. Evaluate financial aid applications and determine financial aid eligibility.
Assign financial aid to eligible students using independent judgment and discretion to make determinations. Review appeals for exceptions and make determinations in accordance with state, federal, and institutional policies governing financial aid.
Adjust student budgets and award accordingly.
Maintain statistical data; review and assign reports as needed.
May manage a file review caseload and/or coordinate, administer or lead a specific federal, state, institutional or operational program or task.
May be responsible for a specific college-wide program.
Other duties as assigned.
Required Qualifications
Bachelor’s degree in Counseling, Education, Business Administration, or a related field.
Five years of experience in a financial aid office.
The equivalent combination of education, training, certification, and/or experience that provides the required knowledge and expertise to perform the essential functions of the job may be considered.
A driver’s license is required.
Comprehensive knowledge of current Student Financial Aid Office policies and procedures, state and federal financial aid regulations and policies, and institutional policies governing financial aid.
Comprehensive knowledge of one or more of the following programs: loans, work study, scholarships, or other federal or state programs. Knowledge of institutional rules, guidelines, procedures, and practices, and of modern office procedures and practices as applied to the operations of a financial aid office.
Thorough knowledge of customer service techniques for public contact.
Proficient in public speaking and communicating with diverse communities.
Thorough knowledge of office procedures and practices with the ability to set priorities and handle multiple tasks in a demanding office environment.
Ability to perform general office clerical work, apply technical rules and procedures, perform arithmetical calculations quickly and accurately, operate common office equipment, including desktop computers and relevant pc hardware and software applications.
Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.
Preferred Qualifications
Bilingual skills preferred.
Hiring Range $31.69 - $41.19 per hour. Initial salary placement for new hires falls between the minimum and midpoint of the range and is based on relevant candidate experience and internal equity. The maximum salary for this position is $50.69 per hour.
Application Process
Click Here to apply online.
For degrees earned outside of the U.S., a copy of your education equivalency, conducted by a nationally recognized evaluation service, must be included in your application.
Conditions of Employment
Successful completion of a background check and degree verification (if applicable).
Participation in a Maryland State Retirement System plan (Pension or Optional Retirement Plan, depending on the position). If you are already retired from the Maryland State Retirement System, you may not enroll in a Maryland State Retirement System plan at Montgomery College and may have earnings restrictions, per state law.
Benefits Our benefits package includes generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.
Accommodations If a reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources and Strategic Talent Management at 240-567-5353 or HRSTM@montgomerycollege.edu. We require at least two weeks advance notice to enable us to provide the requested accommodation.
Equal Opportunity Statement Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.
Tobacco-Free Workplace Montgomery College is a tobacco-free and smoke-free workplace.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Education and Training
Industries
Higher Education
Closing Date Open Until Filled
#J-18808-Ljbffr