Logo
Aralise

ServiceNow Architect

Aralise, Chandler, Arizona, United States, 85249

Save Job

ServiceNow Architect – Contract Location:

Remote (MST/PST time zones) Contract:

6+ months, contract-to-hire, remote Experience:

5+ years ServiceNow (3+ years architect/lead role)

Key Responsibilities:

Lead design & implementation of end-to-end ServiceNow solutions (ITSM, ITOM, ITBM, HRSD, CMDB)

Define architecture vision & roadmap with stakeholders and technical teams

Oversee customization, configuration, and integrations (REST, SOAP, OAuth2, MID Server)

Provide technical leadership and mentorship to development teams

Optimize platform performance, CMDB structure, and workflows

Ensure governance, security, and compliance across ServiceNow environments

Produce solution documentation, architecture diagrams, and implementation guides

Lead upgrades, patches, and platform enhancements with minimal operational impact

Advise clients on platform capabilities, process automation, and best practices

Must-Have Qualifications:

5+ years hands‑on ServiceNow experience, 3+ years in architect/lead role

ServiceNow CSA certification required

Expertise in ServiceNow architecture, ITSM, ITOM, ITBM, HRSD, CMDB

Deep knowledge of platform capabilities, modules, and best practices

Proven ability to design scalable solutions aligned with CSDM

Experience with integrations and ServiceNow scripting (JavaScript, Glide API, Business Rules)

Strong understanding of ITIL frameworks and Agile methodologies

Experience managing large‑scale ServiceNow implementations

Preferred Qualifications:

ServiceNow ITOM (Discovery, Orchestration, Event Management) experience

Familiarity with cloud platforms (AWS, Azure) and DevOps pipelines

Knowledge of advanced features: Flow Designer, Virtual Agent, Predictive Intelligence

Salary:

$70.00/hr - $80.00/hr

#J-18808-Ljbffr