Reis-Nichols Jewelers
Watch Shop Coordinator
Reis-Nichols Jewelers is seeking a dedicated Watch Shop Coordinator to support repair and production operations. The position partners with suppliers to order and track inventory, performs audits and quality checks on incoming parts, and ensures all customer repairs are processed accurately, efficiently, and on time. The role also collaborates closely with Sales staff to enter orders into the POS system, prepare estimates, and photograph items during the intake process.
Base Pay Range $20.00/hr – $23.00/hr
Key Responsibilities
Inspect and quality‑check merchandise received against purchase orders.
Process receipts, print and apply inventory tags.
Receive trade‑ins and returns; confirm quality standards and determine pricing using approved sources.
Enter and maintain purchase orders; track and communicate delays to the Shop Manager.
Place orders on schedule at the direction of the Shop Production Supervisor and Watchmakers.
Place, enter, monitor, update, and price special orders in a timely manner.
Receive, process, and prepare special orders for Guest Services.
Alert Shop Manager to any discrepancies.
Request and verify vendor quotes; monitor pricing for inconsistencies.
Follow up on overdue purchase orders.
Coordinate with vendors regarding repairs, returns, and replacements.
Create, track, and close repair and custom jobs for jewelry and watch shops within the POS system.
Photograph merchandise during intake and completion.
Assist the Shop Manager, Shop Production Supervisor, and repair specialists with daily workflow to ensure timely processing.
Partner with Guest Services and Greenwood location to facilitate job transfers.
Prepare for, participate in, and reconcile physical inventory counts.
Recommend process improvements to ensure accurate tracking and efficiency.
Essential Skills
Strong teamwork, positive attitude, and excellent customer service skills.
Exceptional attention to detail and accuracy.
Ability to gather, interpret, and analyze information to make informed decisions.
Strong organizational skills and ability to multitask efficiently.
Effective time management and adherence to deadlines.
Service‑oriented mindset with ability to meet and exceed expectations.
Self‑directed, motivated, and goal‑oriented.
Strong verbal and written communication skills.
Ability to work effectively with internal teams and external vendors.
Proficient computer skills, including strong data‑entry abilities.
Job Requirements
High school diploma or equivalent required; some college or a degree preferred.
2–3 years of experience in the jewelry or watch industry is a strong plus.
Must be authorized to work full‑time in the United States.
Ability to work in a professional office environment using standard office equipment.
Physical requirements include frequent talking, listening, standing, walking, using hands, and reaching with arms. Some tasks may require extended periods of sitting, standing, or walking, and occasional stair climbing.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Luxury Goods & Jewelry
Referrals increase your chances of interviewing at Reis-Nichols Jewelers by 2x
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Base Pay Range $20.00/hr – $23.00/hr
Key Responsibilities
Inspect and quality‑check merchandise received against purchase orders.
Process receipts, print and apply inventory tags.
Receive trade‑ins and returns; confirm quality standards and determine pricing using approved sources.
Enter and maintain purchase orders; track and communicate delays to the Shop Manager.
Place orders on schedule at the direction of the Shop Production Supervisor and Watchmakers.
Place, enter, monitor, update, and price special orders in a timely manner.
Receive, process, and prepare special orders for Guest Services.
Alert Shop Manager to any discrepancies.
Request and verify vendor quotes; monitor pricing for inconsistencies.
Follow up on overdue purchase orders.
Coordinate with vendors regarding repairs, returns, and replacements.
Create, track, and close repair and custom jobs for jewelry and watch shops within the POS system.
Photograph merchandise during intake and completion.
Assist the Shop Manager, Shop Production Supervisor, and repair specialists with daily workflow to ensure timely processing.
Partner with Guest Services and Greenwood location to facilitate job transfers.
Prepare for, participate in, and reconcile physical inventory counts.
Recommend process improvements to ensure accurate tracking and efficiency.
Essential Skills
Strong teamwork, positive attitude, and excellent customer service skills.
Exceptional attention to detail and accuracy.
Ability to gather, interpret, and analyze information to make informed decisions.
Strong organizational skills and ability to multitask efficiently.
Effective time management and adherence to deadlines.
Service‑oriented mindset with ability to meet and exceed expectations.
Self‑directed, motivated, and goal‑oriented.
Strong verbal and written communication skills.
Ability to work effectively with internal teams and external vendors.
Proficient computer skills, including strong data‑entry abilities.
Job Requirements
High school diploma or equivalent required; some college or a degree preferred.
2–3 years of experience in the jewelry or watch industry is a strong plus.
Must be authorized to work full‑time in the United States.
Ability to work in a professional office environment using standard office equipment.
Physical requirements include frequent talking, listening, standing, walking, using hands, and reaching with arms. Some tasks may require extended periods of sitting, standing, or walking, and occasional stair climbing.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Luxury Goods & Jewelry
Referrals increase your chances of interviewing at Reis-Nichols Jewelers by 2x
#J-18808-Ljbffr