Voda Cleaning & Restoration
Customer Service Representative
Voda Cleaning & Restoration, Tucson, Arizona, United States, 85718
Customer Service Representative
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Voda Cleaning & Restoration , Tucson, AZ
About the Role Join Voda Cleaning & Restoration as a Customer Service Representative, where you'll be the first point of contact for our valued clients. Help us deliver exceptional restoration services while making a positive impact in our community.
Benefits
Competitive salary
Employee discounts
Free uniforms
Training & development
Responsibilities
Respond promptly to customer inquiries via phone, email, and chat.
Assist clients in scheduling appointments for restoration services.
Provide accurate information about services, pricing, and procedures.
Maintain detailed records of customer interactions and transactions.
Collaborate with restoration teams to ensure timely service delivery.
Handle customer complaints with empathy and professionalism.
Follow up on customer feedback to enhance service quality.
Support marketing efforts by promoting our services and specials.
Requirements
High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or related field.
Excellent communication and interpersonal skills.
Strong problem‑solving abilities and attention to detail.
Ability to multitask and work in a fast‑paced environment.
Familiarity with CRM software is an advantage.
Positive attitude and a passion for helping others.
Must be able to work flexible hours, including evenings and weekends.
About Us Voda Cleaning & Restoration has been serving Tucson for over a decade, providing top‑notch restoration services that our customers trust. Our commitment to quality and customer satisfaction has earned us a stellar reputation, making us a great place for employees to grow and thrive in a supportive environment.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries: Consumer Services
#J-18808-Ljbffr
–
Voda Cleaning & Restoration , Tucson, AZ
About the Role Join Voda Cleaning & Restoration as a Customer Service Representative, where you'll be the first point of contact for our valued clients. Help us deliver exceptional restoration services while making a positive impact in our community.
Benefits
Competitive salary
Employee discounts
Free uniforms
Training & development
Responsibilities
Respond promptly to customer inquiries via phone, email, and chat.
Assist clients in scheduling appointments for restoration services.
Provide accurate information about services, pricing, and procedures.
Maintain detailed records of customer interactions and transactions.
Collaborate with restoration teams to ensure timely service delivery.
Handle customer complaints with empathy and professionalism.
Follow up on customer feedback to enhance service quality.
Support marketing efforts by promoting our services and specials.
Requirements
High school diploma or equivalent; additional education is a plus.
Proven experience in customer service or related field.
Excellent communication and interpersonal skills.
Strong problem‑solving abilities and attention to detail.
Ability to multitask and work in a fast‑paced environment.
Familiarity with CRM software is an advantage.
Positive attitude and a passion for helping others.
Must be able to work flexible hours, including evenings and weekends.
About Us Voda Cleaning & Restoration has been serving Tucson for over a decade, providing top‑notch restoration services that our customers trust. Our commitment to quality and customer satisfaction has earned us a stellar reputation, making us a great place for employees to grow and thrive in a supportive environment.
Seniority Level
Entry level
Employment Type
Full‑time
Job Function
Other
Industries: Consumer Services
#J-18808-Ljbffr