CI Services, a UniTek Global Services Company
Dispatcher
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CI Services, a UniTek Global Services Company
Location: Cedar Park, TX Salary: $50,000.00 – $53,000.00
Job Overview A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to provide assistance or important information. The role involves receiving customer work orders, prioritizing and scheduling them, and supervising field units’ routes to optimize their schedules.
Job Responsibilities
Scheduling and dispatching technicians, work crews, or immediate needs.
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel.
Using telephones, text messages, message boards and customer software to contact employees and customers.
Speaking with supervisors or customers to resolve problems, requests for services or equipment.
Preparing daily work schedules for technicians.
Preparing and dispositioning work orders for crew and work order close out and tracking.
Being in charge of communications within company‑assigned territories and customer markets.
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Seniority Level Entry level
Employment Type Full-time
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–
CI Services, a UniTek Global Services Company
Location: Cedar Park, TX Salary: $50,000.00 – $53,000.00
Job Overview A Dispatcher, or Communications Dispatcher, answers and responds to any emergency or non-emergency calls to provide assistance or important information. The role involves receiving customer work orders, prioritizing and scheduling them, and supervising field units’ routes to optimize their schedules.
Job Responsibilities
Scheduling and dispatching technicians, work crews, or immediate needs.
Relaying information such as work orders or other messages to and from work crews, field inspectors, supervisors or emergency personnel.
Using telephones, text messages, message boards and customer software to contact employees and customers.
Speaking with supervisors or customers to resolve problems, requests for services or equipment.
Preparing daily work schedules for technicians.
Preparing and dispositioning work orders for crew and work order close out and tracking.
Being in charge of communications within company‑assigned territories and customer markets.
Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information.
Seniority Level Entry level
Employment Type Full-time
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