Mississippi Department of Employment Security
Customer Service Representative Tupelo
Mississippi Department of Employment Security, Baldwyn, Mississippi, United States, 38824
Overview
Customer Service Representative at
Mississippi Department of Employment Security
– role located in Tupelo, MS. This position offers a full‑time opportunity to deliver excellent customer experience and support our community lending programs.
Essential Job Functions
Deliver high level of customer assistance by phone and in‑person.
Receive and record payments in customer accounts.
Market to current and former customers over the phone and in‑person for additional business.
Maintain and secure cash drawer and accounting activities such as balancing and preparing deposits.
Perform office administrative activities including checking branch mail, filing and office supplies.
Investigate credit and process loan applications.
Perform all other duties and responsibilities as assigned.
Required Qualifications
High school diploma or equivalent.
Effective communication and time management skills.
Reliable personal transportation with insurance.
Ability to stand and sit for long periods of time.
Ability to lift and maneuver up to 20 pounds.
Other Details
Full Time.
Pay Rate: $15 per hour.
Additional Pay: $100–$400 per month based on monthly performance.
Hours: 8:30 am–5:30 pm, Monday–Friday; overtime may be required.
Benefits & Advantages
Skill development & growth opportunities.
Complete position‑based training program.
Coaching and mentorship.
Strong hire‑from‑within policy.
Comprehensive benefit package.
Awards, recognition, & appreciation.
About Us Tower Loan, one of America's largest privately‑owned consumer finance companies, has been lending money to our customers for personal loans, home equity loans and retail sales financing for over 80 years.
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Mississippi Department of Employment Security
– role located in Tupelo, MS. This position offers a full‑time opportunity to deliver excellent customer experience and support our community lending programs.
Essential Job Functions
Deliver high level of customer assistance by phone and in‑person.
Receive and record payments in customer accounts.
Market to current and former customers over the phone and in‑person for additional business.
Maintain and secure cash drawer and accounting activities such as balancing and preparing deposits.
Perform office administrative activities including checking branch mail, filing and office supplies.
Investigate credit and process loan applications.
Perform all other duties and responsibilities as assigned.
Required Qualifications
High school diploma or equivalent.
Effective communication and time management skills.
Reliable personal transportation with insurance.
Ability to stand and sit for long periods of time.
Ability to lift and maneuver up to 20 pounds.
Other Details
Full Time.
Pay Rate: $15 per hour.
Additional Pay: $100–$400 per month based on monthly performance.
Hours: 8:30 am–5:30 pm, Monday–Friday; overtime may be required.
Benefits & Advantages
Skill development & growth opportunities.
Complete position‑based training program.
Coaching and mentorship.
Strong hire‑from‑within policy.
Comprehensive benefit package.
Awards, recognition, & appreciation.
About Us Tower Loan, one of America's largest privately‑owned consumer finance companies, has been lending money to our customers for personal loans, home equity loans and retail sales financing for over 80 years.
#J-18808-Ljbffr