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Alphabe Insight Inc

Customer Service Agent

Alphabe Insight Inc, Cincinnati, Ohio, United States, 45208

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Company Description At Beloform Craft, we are dedicated to crafting innovative solutions that blend creativity with strategy. Our mission is to deliver excellence in every project while fostering a collaborative and growth‑oriented environment. As a company, we value integrity, innovation, and the continuous development of our team. Joining Beloform Craft means being part of a culture where your ideas are valued and your career can flourish.

Job Description We are seeking a motivated and professional

Customer Service Agent

to join our team. In this role, you will be the first point of contact for our clients, ensuring an outstanding customer experience through effective communication, problem‑solving, and attention to detail. This is an exciting opportunity to contribute to a dynamic company and grow your career in a supportive environment.

Responsibilities

Respond promptly and professionally to customer inquiries via phone, email, and other channels

Resolve customer issues efficiently and effectively, maintaining a high level of satisfaction

Maintain accurate records of customer interactions, transactions, and feedback

Collaborate with internal teams to ensure customer needs are met

Identify opportunities to improve processes and contribute to overall customer experience

Qualifications

Excellent verbal and written communication skills

Strong interpersonal and problem‑solving abilities

Ability to work independently and as part of a team

Detail‑oriented with strong organizational skills

Positive and professional attitude

Additional Information

Competitive salary ($46k — $49k)

Opportunities for professional growth and career advancement

Comprehensive training and support

Inclusive and collaborative work environment

Skill development and learning opportunities

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