Dacotah Bank
Customer Service Representative
Dacotah Bank, Sioux Falls, South Dakota, United States, 57102
Description
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with our customers to build trusted relationships and help them achieve their financial goals. In this role, you will assist customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. Our CSR’s also receive useful skills and development on the job, allowing them to promote to higher levels and complete more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is organized, self‑motivated, productive, highly detail-oriented, and can provide exceptional customer service.
Essential Functions
World Class Customer Service
Develop Customer Relationships
Manages Retail Transactions
Deposit Products and Services
Access to Other Products and Services
Experience, Skills, and Qualifications
Cash handling, customer service, sales, and/or banking experience is preferred
Excellent interpersonal skills; able to communicate both in person and over the phone
Detail‑oriented and thorough, with a focus on accuracy
Self‑motivated, with an aptitude and willingness to learn and utilize various software applications
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business‑related field preferred)
Competitive Benefits Package
Health Insurance – Dacotah Bank pays 100% of the premium for individual or family coverage
Dental Insurance – Dacotah Bank pays 100% of the premium for individual or family coverage
Generous paid vacation and sick time + 11 paid Holidays
401(k) – dollar‑for‑dollar match up to 3% of compensation + annual retirement contribution eligibility
Annual wellness reimbursement program
Annual Dacotah Gear allowance
Birthday day off
Additional perks and benefits
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Banking
Referrals increase your chances of interviewing at Dacotah Bank by 2x
Get notified about new Customer Service Representative jobs in
Sioux Falls, SD .
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Essential Functions
World Class Customer Service
Develop Customer Relationships
Manages Retail Transactions
Deposit Products and Services
Access to Other Products and Services
Experience, Skills, and Qualifications
Cash handling, customer service, sales, and/or banking experience is preferred
Excellent interpersonal skills; able to communicate both in person and over the phone
Detail‑oriented and thorough, with a focus on accuracy
Self‑motivated, with an aptitude and willingness to learn and utilize various software applications
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business‑related field preferred)
Competitive Benefits Package
Health Insurance – Dacotah Bank pays 100% of the premium for individual or family coverage
Dental Insurance – Dacotah Bank pays 100% of the premium for individual or family coverage
Generous paid vacation and sick time + 11 paid Holidays
401(k) – dollar‑for‑dollar match up to 3% of compensation + annual retirement contribution eligibility
Annual wellness reimbursement program
Annual Dacotah Gear allowance
Birthday day off
Additional perks and benefits
Seniority Level Entry level
Employment Type Full-time
Job Function Other
Industries Banking
Referrals increase your chances of interviewing at Dacotah Bank by 2x
Get notified about new Customer Service Representative jobs in
Sioux Falls, SD .
#J-18808-Ljbffr