MBK Senior Living
Dining Room Supervisor
At MBK Senior Living, we're committed to putting people first – our residents and team members. Exceeding expectations and enriching lives drives our day‑to‑day. This role is part of our culture of trust, high standards and personal growth.
Schedule: Sunday - Thursday (9 am - 5 pm)
Job Summary The Dining Room Supervisor is responsible for training, scheduling, directing and managing the dining room servers to ensure residents receive the highest quality customer service, efficiency and professionalism during their meal times.
Essential Job Duties
Manage, schedule, evaluate, and direct the dining room servers.
Ensure servers work efficiently and professionally at all times.
Maintain a sanitary dining room in compliance with health and safety codes and licensing regulations.
Supervise cleaning of all dining and food‑service areas, ensuring tables are clean, pleasant and properly set.
Wait, clean, reset tables, and return dishes to kitchen as needed.
Understand and comply with all federal, state and local regulations and community policies concerning the department.
Develop and implement training, policies and processes to ensure servers are properly groomed, dressed, and use proper etiquette and manners while waiting tables courteously and professionally.
Survey residents to determine satisfaction levels with service and make corrections as necessary.
Assist servers, cooks and other dining‑services team members in their duties and assume their activities when needed.
Greet and seat residents properly, making extra efforts to welcome new residents and make them comfortable.
Supervise the tracking of resident attendance at meals and communicate to the designated team member about those who have not come to the dining room for a safety check.
Ensure delivery of meals to resident rooms and communicate tray charges to the business office.
Report safety or equipment issues to the Director of Dining Services.
Aid in community marketing through positive interactions, dress and behavior.
Perform other duties as assigned or directed by the Director of Dining Services or the Executive Director.
Non‑Essential Job Duties
Assist in breaking down deliveries, putting away stock, washing dishes as needed.
Deliver meals to resident rooms as required, including tray collection after meal service.
Requirements
Minimum six (6) months experience in dining room operations.
Age over 18 years or have proper work permit and authorization documentation.
Background clearances as required by government regulations.
Completed health screening with negative TB test results (within last 6 months or 7 days of employment).
Minimum one year cooking experience and/or experience in a related position.
Some supervisory experience preferred.
Basic math skills (addition, subtraction) required for counting, tracking meals/residents, etc.
Excellent communication skills in English.
Ability to operate standard serving equipment (salad‑bar cart, trays, silverware, etc.).
Ability to make independent decisions when circumstances warrant such action and remain calm during stressful or emergency situations.
Ability to minimize waste and misuse of supplies/equipment.
Professional, tactful interaction with personnel, residents, family members, visitors and the general public.
Physical Demands
Mobile and able to perform the physical requirements of the job.
Able to move intermittently throughout the workday and throughout the community.
Ability to lift/carry up to 20 lbs, push and pull carts as necessary.
Pay $21 – $23 per hour.
Benefits
Rich benefits package including medical, dental, vision and 401(k) matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts
Professional development, training, and personal coaching through Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team member discounts
Health and wellness resources
Competitive salaries
A fun‑filled, energetic environment centered in hospitality and high‑quality service
Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates success
About MBK Senior Living MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 independent living, assisted living, and memory care services in senior living communities throughout the western United States. We’re proud to have been ranked among the Top 50 “Best Workplaces in Aging Services” by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
Equal Opportunity Employer MBK is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment opportunities. To request reasonable accommodation, contact talentacquisition@mbk.com.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid programs, and any additional federal and state government contract programs. If you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements Employees must continually comply with state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal and state laws relating to the company, including those that relate to team members’ professional licenses.
HIPAA Disclosure All Team Members, before commencing employment and once employed, must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If you learn you are an Excluded Party, present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a community that receives Medicare or Medicaid funding. At all times, during your employment, all associates must be in compliance with laws and regulations that affect the company, including Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.
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Schedule: Sunday - Thursday (9 am - 5 pm)
Job Summary The Dining Room Supervisor is responsible for training, scheduling, directing and managing the dining room servers to ensure residents receive the highest quality customer service, efficiency and professionalism during their meal times.
Essential Job Duties
Manage, schedule, evaluate, and direct the dining room servers.
Ensure servers work efficiently and professionally at all times.
Maintain a sanitary dining room in compliance with health and safety codes and licensing regulations.
Supervise cleaning of all dining and food‑service areas, ensuring tables are clean, pleasant and properly set.
Wait, clean, reset tables, and return dishes to kitchen as needed.
Understand and comply with all federal, state and local regulations and community policies concerning the department.
Develop and implement training, policies and processes to ensure servers are properly groomed, dressed, and use proper etiquette and manners while waiting tables courteously and professionally.
Survey residents to determine satisfaction levels with service and make corrections as necessary.
Assist servers, cooks and other dining‑services team members in their duties and assume their activities when needed.
Greet and seat residents properly, making extra efforts to welcome new residents and make them comfortable.
Supervise the tracking of resident attendance at meals and communicate to the designated team member about those who have not come to the dining room for a safety check.
Ensure delivery of meals to resident rooms and communicate tray charges to the business office.
Report safety or equipment issues to the Director of Dining Services.
Aid in community marketing through positive interactions, dress and behavior.
Perform other duties as assigned or directed by the Director of Dining Services or the Executive Director.
Non‑Essential Job Duties
Assist in breaking down deliveries, putting away stock, washing dishes as needed.
Deliver meals to resident rooms as required, including tray collection after meal service.
Requirements
Minimum six (6) months experience in dining room operations.
Age over 18 years or have proper work permit and authorization documentation.
Background clearances as required by government regulations.
Completed health screening with negative TB test results (within last 6 months or 7 days of employment).
Minimum one year cooking experience and/or experience in a related position.
Some supervisory experience preferred.
Basic math skills (addition, subtraction) required for counting, tracking meals/residents, etc.
Excellent communication skills in English.
Ability to operate standard serving equipment (salad‑bar cart, trays, silverware, etc.).
Ability to make independent decisions when circumstances warrant such action and remain calm during stressful or emergency situations.
Ability to minimize waste and misuse of supplies/equipment.
Professional, tactful interaction with personnel, residents, family members, visitors and the general public.
Physical Demands
Mobile and able to perform the physical requirements of the job.
Able to move intermittently throughout the workday and throughout the community.
Ability to lift/carry up to 20 lbs, push and pull carts as necessary.
Pay $21 – $23 per hour.
Benefits
Rich benefits package including medical, dental, vision and 401(k) matching up to 4%
Childcare and eldercare assistance
Flexible spending accounts
Professional development, training, and personal coaching through Mentor, Buddy, and Executive Director in Training Programs
Education loan assistance & scholarships
Financial and legal services
Team member discounts
Health and wellness resources
Competitive salaries
A fun‑filled, energetic environment centered in hospitality and high‑quality service
Impacting lives and building lasting relationships
Executing exceptional signature programs in dining, fitness, wellness, and care
A supportive community team that encourages personal and professional growth and celebrates success
About MBK Senior Living MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 independent living, assisted living, and memory care services in senior living communities throughout the western United States. We’re proud to have been ranked among the Top 50 “Best Workplaces in Aging Services” by Fortune magazine and certified as a “Great Place to Work” by the Great Place to Work Institute since 2017.
Equal Opportunity Employer MBK is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or other protected reason. Our company is committed to providing access, equal opportunity and reasonable accommodation for qualifying individuals in employment opportunities. To request reasonable accommodation, contact talentacquisition@mbk.com.
Regulatory Disclosures for Senior Living Communities with Medicaid Residents An “Excluded Party” is a person that the federal or state government found not eligible to provide care and services in a facility that receives Medicare or Medicaid funding. If employed at one of our senior living communities that receives Medicare or Medicaid funding, team members must not be considered an “Excluded Party” as defined by the U.S. Department of Health and Human Services, any state Medicaid programs, and any additional federal and state government contract programs. If you learn that you are an Excluded Party at any time, you must present your Excluded Party notice letter to your supervisor immediately.
Other Regulatory Requirements Employees must continually comply with state licensing regulations, the Health Insurance Portability and Accountability Act of 1996 (HIPAA), Resident Rights as defined by the U.S. Department of Health and Human Services, and any other federal and state laws relating to the company, including those that relate to team members’ professional licenses.
HIPAA Disclosure All Team Members, before commencing employment and once employed, must not be considered an “Excluded Party” as defined by the Medicare and state Medicaid Programs as well as other federal and state government contract programs. If you learn you are an Excluded Party, present your Excluded Party notice letter to your supervisor immediately. An Excluded Party is a person that the federal or state government found not eligible to provide care and services in a community that receives Medicare or Medicaid funding. At all times, during your employment, all associates must be in compliance with laws and regulations that affect the company, including Resident Rights, HIPAA, State licensing regulations, and those laws relating you an associates’ professional license.
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