Swap
3 days ago Be among the first 25 applicants
About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward‑thinking storefront experience. Built for brands that want to sell anything – anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin‑protecting decisions with real‑time data and capability. Our products span cross‑border, tax, returns, demand planning, and a next‑generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About this Role We are seeking a
Senior Partner Manager (Logistics)
to join our expanding team. The role focuses on building impactful relationships, executing joint go‑to‑market (GTM) strategies, and ensuring measurable success for both the company and its partners. You will collaborate closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share growth in the eCommerce landscape. Ideal candidates have a proven track record in partnerships, thrive in a startup environment, and are passionate about transforming e‑commerce through cutting‑edge technology.
Responsibilities
Revenue Growth & Go‑to‑Market Strategy
Drive partner‑sourced revenue growth by developing and executing joint GTM initiatives with 3PL & Fulfilment partners.
Own your portfolio of logistics and eCommerce partners, building pipeline and meeting booking targets through strategic collaboration.
Work closely with partners on co‑selling, lead generation, and pipeline acceleration efforts.
Partner Enablement & Advocacy
Support internal sales teams in articulating the value of 3PL & Fulfilment partnerships, advocating for partner‑driven solutions.
Ensure partners are fully enabled on Swap’s product roadmap, helping them maximise value for their clients.
Track and monitor performance metrics tied to Swap’s logistics & fulfilment partnerships.
Work alongside Sales, Account Management, Onboarding, and Operations teams to ensure successful adoption of Swap and expansion within 3PL & Fulfilment relationships.
Map the inner workings of each partner by identifying decision makers, understanding what each values, and how each operates.
Partner Relationship Management
Build and maintain trusted, revenue‑focused relationships with key logistics and 3PL & Fulfilment partners.
Conduct regular business reviews to assess performance, identify new opportunities, and address challenges.
Advocate for partners internally, ensuring their needs are prioritised across product, marketing, and sales teams.
Marketing Collaboration & Demand Generation
Work closely with Swap’s marketing team and partners to co‑develop and execute joint demand‑generation campaigns such as events and brand activation activities.
Manage and track leads generated through partner activities, including co‑marketing initiatives and industry events.
Leverage co‑branded marketing materials, case studies, and success stories to amplify Swap’s presence in the logistics ecosystem.
Performance Monitoring & Reporting
Track and report on key performance metrics, including partner‑sourced revenue, influenced revenue, and GTM effectiveness.
Provide regular updates to senior leadership on partnership outcomes, areas for growth, and program needs as we scale.
Maintain CRM hygiene and ensure accurate data tracking within HubSpot.
Requirements
Minimum 5 years of experience in B2B SaaS partnerships, preferably within e‑commerce or related industries.
Proven track record of meeting or exceeding targets in a commercial role (sales, marketing, or partnerships).
Experience working with 3PL, international shipping, returns management, carrier management, freight forwarding, warehousing or other logistics fields.
Strong consultative and negotiation skills – able to articulate commercial strategy and understand what motivates decision‑making.
Proficiency with CRM systems (HubSpot) and sales engagement platforms.
Highly motivated, self‑starter, team player with an entrepreneurial mindset – you can roll up your sleeves and learn fast.
Ability to manage multiple priorities and thrive in a fast‑paced, hyper‑growth environment.
Benefits
Competitive base salary.
Stock options in a high‑growth startup.
Competitive PTO with public holidays additional.
Private Health.
Pension.
Wellness benefits.
Breakfast Mondays.
Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Business Development and Sales | Industries: Software Development
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About Swap Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward‑thinking storefront experience. Built for brands that want to sell anything – anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin‑protecting decisions with real‑time data and capability. Our products span cross‑border, tax, returns, demand planning, and a next‑generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we’re building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works.
About this Role We are seeking a
Senior Partner Manager (Logistics)
to join our expanding team. The role focuses on building impactful relationships, executing joint go‑to‑market (GTM) strategies, and ensuring measurable success for both the company and its partners. You will collaborate closely with internal teams across sales, marketing, and product to deliver value to partners and drive market share growth in the eCommerce landscape. Ideal candidates have a proven track record in partnerships, thrive in a startup environment, and are passionate about transforming e‑commerce through cutting‑edge technology.
Responsibilities
Revenue Growth & Go‑to‑Market Strategy
Drive partner‑sourced revenue growth by developing and executing joint GTM initiatives with 3PL & Fulfilment partners.
Own your portfolio of logistics and eCommerce partners, building pipeline and meeting booking targets through strategic collaboration.
Work closely with partners on co‑selling, lead generation, and pipeline acceleration efforts.
Partner Enablement & Advocacy
Support internal sales teams in articulating the value of 3PL & Fulfilment partnerships, advocating for partner‑driven solutions.
Ensure partners are fully enabled on Swap’s product roadmap, helping them maximise value for their clients.
Track and monitor performance metrics tied to Swap’s logistics & fulfilment partnerships.
Work alongside Sales, Account Management, Onboarding, and Operations teams to ensure successful adoption of Swap and expansion within 3PL & Fulfilment relationships.
Map the inner workings of each partner by identifying decision makers, understanding what each values, and how each operates.
Partner Relationship Management
Build and maintain trusted, revenue‑focused relationships with key logistics and 3PL & Fulfilment partners.
Conduct regular business reviews to assess performance, identify new opportunities, and address challenges.
Advocate for partners internally, ensuring their needs are prioritised across product, marketing, and sales teams.
Marketing Collaboration & Demand Generation
Work closely with Swap’s marketing team and partners to co‑develop and execute joint demand‑generation campaigns such as events and brand activation activities.
Manage and track leads generated through partner activities, including co‑marketing initiatives and industry events.
Leverage co‑branded marketing materials, case studies, and success stories to amplify Swap’s presence in the logistics ecosystem.
Performance Monitoring & Reporting
Track and report on key performance metrics, including partner‑sourced revenue, influenced revenue, and GTM effectiveness.
Provide regular updates to senior leadership on partnership outcomes, areas for growth, and program needs as we scale.
Maintain CRM hygiene and ensure accurate data tracking within HubSpot.
Requirements
Minimum 5 years of experience in B2B SaaS partnerships, preferably within e‑commerce or related industries.
Proven track record of meeting or exceeding targets in a commercial role (sales, marketing, or partnerships).
Experience working with 3PL, international shipping, returns management, carrier management, freight forwarding, warehousing or other logistics fields.
Strong consultative and negotiation skills – able to articulate commercial strategy and understand what motivates decision‑making.
Proficiency with CRM systems (HubSpot) and sales engagement platforms.
Highly motivated, self‑starter, team player with an entrepreneurial mindset – you can roll up your sleeves and learn fast.
Ability to manage multiple priorities and thrive in a fast‑paced, hyper‑growth environment.
Benefits
Competitive base salary.
Stock options in a high‑growth startup.
Competitive PTO with public holidays additional.
Private Health.
Pension.
Wellness benefits.
Breakfast Mondays.
Diversity & Equal Opportunities We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn’t just the right thing to do; it’s also the smart thing.
Seniority level: Mid‑Senior level | Employment type: Full‑time | Job function: Business Development and Sales | Industries: Software Development
#J-18808-Ljbffr