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Talent Portus

DOAS Senior System Analyst

Talent Portus, Atlanta, Georgia, United States, 30383

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Title:

Senior System Analyst

Location:

Atlanta, GA, Hybrid Need local Candidate Only

Duration:

6+ Months Contract

Visa:

Any Visa

Client:

DOAS, State of GA

Interview:

Final Round will be Onsite/F2F

Rate:

$40 to $43/hr on C2C/1099

osition Overview The ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery.

Provide Complex Issue Resolution:

Serve as the escalation point for technical issues, guiding the team in troubleshooting and resolving hardware, software, and network problems.

Collaborate with Third-Party Vendors:

Act as the primary contact for external vendors, coordinating support for advanced technical issues and ensuring timely resolution.

Support Core IT Systems:

Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.

Research and Implement Technical Solutions:

Recommend and implement solutions to improve efficiency and reliability.

Develop and Maintain Documentation:

Ensure comprehensive documentation of systems, processes, and troubleshooting procedures for team reference and knowledge sharing.

Necessary Skills and Qualifications:

Understanding of Windows Client and Windows Server in production environments.

Configuration of Windows Infrastructure via Group Policy and/or scripts.

Adept at using Powershell to automate and execute tasks.

Basic understanding of the TCP/IP Stack and common services such as DNS and DHCP.

Microsoft Enterprise Mobility Suite / Entprise Mobility + Security (EM+S) a plus.

3+ years of experience with Active Directory Domain Services (AD DS) upgrade, consolidation and migration projects.

2+ years of experience with Office/Microsoft 365 with at least one year of experience migrating mailboxes.

1+ years experience Active Directory Federation Services (ADFS) or Azure Active Directory and understanding of SAML 2.0 and cloud SSO providers

Hands-on experience with

AWS infrastructure management

and supporting

SharePoint environments

would be a plus.

Strong troubleshooting and problem-solving skills, with the ability to resolve complex technical issues efficiently.

Experience in coordinating with

third-party technical support vendors .

Proficiency in creating and maintaining technical documentation.

Relevant Microsoft certifications

(e.g., Windows Server, Office 365, Azure) are highly desirable.

Solid understanding of IT service management and ITIL best practices is a plus.

Track record of continuous learning and adapting to new technologies.

Desired Skills and Attributes:

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