University of Florida
Referral Coordinator--Full Time Days
University of Florida, Jacksonville, Florida, United States, 32290
Overview
This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Responsibilities
Attend Referral training class and various referral system training classes within 1st month of employment. Attend and actively listen and participate in the regularly scheduled Referral Coordinator meeting. Remain current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various online resources. Process referrals for services requested by Providers within established guidelines. Obtain authorizations for referrals and schedule appointments as appropriate and within required timeframes. Coordinate appointment date, time and location with patients. Process requests for additional referrals/authorizations when requested by providers. Assure referrals are maintained within appropriate network or payer requirement. Communicate with all stakeholders, staff, providers, payers and patients as appropriate and per procedure. Document required information into the appropriate systems. Provide a standard of excellence as it relates to customer service for patients, staff members, and other customers. Qualifications
Experience Requirements: 2 years in Diagnosis and Procedural coding (preferred). 2 years of Experience in the field or related area (required). 2 years of Customer service experience (required). 2 years of experience with third-party payers (insurance carriers) using commonly used concepts, practices and procedures in the field (required). Preferred Experience
Computer experience. Education
High School Diploma or GED equivalent (required). Certificate Medical Terminology (preferred). Travel
Up to 10%. Salary
Compensation ranges from $17.00-$19.00 per hour on days schedule, with salaries approximately $38,000-$45,800 per year for full-time positions. Seniority level
Entry level. Employment type
Full-time. Job function
Health Care Provider. Industry
Hospitals and Health Care. UFJPI is an Equal Opportunity Employer and Drugfree Workplace.
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This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Responsibilities
Attend Referral training class and various referral system training classes within 1st month of employment. Attend and actively listen and participate in the regularly scheduled Referral Coordinator meeting. Remain current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various online resources. Process referrals for services requested by Providers within established guidelines. Obtain authorizations for referrals and schedule appointments as appropriate and within required timeframes. Coordinate appointment date, time and location with patients. Process requests for additional referrals/authorizations when requested by providers. Assure referrals are maintained within appropriate network or payer requirement. Communicate with all stakeholders, staff, providers, payers and patients as appropriate and per procedure. Document required information into the appropriate systems. Provide a standard of excellence as it relates to customer service for patients, staff members, and other customers. Qualifications
Experience Requirements: 2 years in Diagnosis and Procedural coding (preferred). 2 years of Experience in the field or related area (required). 2 years of Customer service experience (required). 2 years of experience with third-party payers (insurance carriers) using commonly used concepts, practices and procedures in the field (required). Preferred Experience
Computer experience. Education
High School Diploma or GED equivalent (required). Certificate Medical Terminology (preferred). Travel
Up to 10%. Salary
Compensation ranges from $17.00-$19.00 per hour on days schedule, with salaries approximately $38,000-$45,800 per year for full-time positions. Seniority level
Entry level. Employment type
Full-time. Job function
Health Care Provider. Industry
Hospitals and Health Care. UFJPI is an Equal Opportunity Employer and Drugfree Workplace.
#J-18808-Ljbffr