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University of Florida

Referral Coordinator--Full Time Days

University of Florida, Jacksonville, Florida, United States, 32290

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Overview

This position is responsible for processing referral requests for all providers practicing within the clinic module and ensuring that when needed, referral/authorization numbers are obtained for these services. Responsibilities

Attend Referral training class and various referral system training classes within 1st month of employment. Attend and actively listen and participate in the regularly scheduled Referral Coordinator meeting. Remain current on referral policies and procedures, payer requirements and Managed Care Matrix utilizing the various online resources. Process referrals for services requested by Providers within established guidelines. Obtain authorizations for referrals and schedule appointments as appropriate and within required timeframes. Coordinate appointment date, time and location with patients. Process requests for additional referrals/authorizations when requested by providers. Assure referrals are maintained within appropriate network or payer requirement. Communicate with all stakeholders, staff, providers, payers and patients as appropriate and per procedure. Document required information into the appropriate systems. Provide a standard of excellence as it relates to customer service for patients, staff members, and other customers. Qualifications

Experience Requirements: 2 years in Diagnosis and Procedural coding (preferred). 2 years of Experience in the field or related area (required). 2 years of Customer service experience (required). 2 years of experience with third-party payers (insurance carriers) using commonly used concepts, practices and procedures in the field (required). Preferred Experience

Computer experience. Education

High School Diploma or GED equivalent (required). Certificate Medical Terminology (preferred). Travel

Up to 10%. Salary

Compensation ranges from $17.00-$19.00 per hour on days schedule, with salaries approximately $38,000-$45,800 per year for full-time positions. Seniority level

Entry level. Employment type

Full-time. Job function

Health Care Provider. Industry

Hospitals and Health Care. UFJPI is an Equal Opportunity Employer and Drugfree Workplace.

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