Martin County Sheriff's Office
Applicants must have at least 1 year of experience as a 911 Dispatcher, or must have the Florida PST Certification. The position of Dispatcher I is a very responsible position requiring analytical ability, common sense and intelligence. It involves collecting, organizing, retrieving and interpreting sensitive information, typing, computer operation and maintenance of various records and files. The Dispatcher I shall answer directly to the Communications Shift Supervisor. Must have the ability to complete training in all three positions (E911 Call Taker, Main Radio Operator and Teletype Operator). Must also complete all training, pass the State certification, and receive non-probationary status. This position works eight-hour shifts, including weekends and holidays, with varying shifts.
The Martin County Sheriff's Office is an Equal Opportunity Employer.
Responsibilities
Use of a computer-aided dispatch system
Receiving emergency calls from the public requesting police, fire, medical or other emergency services
Determining the nature and location of the emergency
Determining priorities and dispatching police or other emergency units as necessary and in accordance with established procedures
Receiving and processing 911 emergency calls
Maintaining contact with all units on assignment
Maintaining status and locations of police units
Entering, updating and retrieving information from a variety of computer systems
Receiving requests for information regarding vehicle registrations, driving records and warrants, providing pertinent data applicable to each request
Monitoring several complex public safety radio frequencies
Operating a variety of communications equipment including radio consoles, telephones and computer systems
Subordinate duties involve:
Maintaining radio telephone communications logs
Periodic monitoring of facility security
Briefing others concerning need-to-know information to assist them in performing their duties
Conducting periodic status reports and checks on environment and climatic conditions that may affect the community or operations of the agency
Qualifications
Applicants must have at least 1 year of experience as a 911 Dispatcher or a Florida PST Certification.
Ability to complete training in all three positions (E911 Call Taker, Main Radio Operator, Teletype Operator).
Must be able to complete all training, pass the State certification, and receive non-probationary status.
Certificates, Licenses, Registrations
FCIC/NCIC CJIS Certification
CJIS Security Awareness Training
911 Public Safety Telecommunicators Certification
Physical Demands Tasks are performed inside and typically do not require heavy lifting, pushing, pulling, or carrying heavy loads. Mental alertness is very important because of the need to make fine discriminations and decisions concerning the most appropriate response to a request for emergency service.
Work Environment Work conditions and workload vary by shift. Typically, afternoon and day shift work during the weekends are busiest and are the most demanding on the incumbent.
Schedule Dispatchers must be available to work all shifts, weekends, and holidays. Work schedule includes Day A shift (7:00 a.m. – 7:00 p.m. Sunday–Tuesday), Day C shift, Night B shift, and Night D shift, with set 12‑hour shifts and built‑in overtime. Schedules are subject to change with proper notice.
Benefits
Health Insurance: Florida Blue – Self‑Insured Plan. MCSO contributes 75% of the total premium, employee 25%. Employees may choose between two different medical plans.
Dental Insurance: Delta Dental. MCSO contributes 75% of the total premium, employee 25%. Employees may choose between two different dental plans.
Vision Insurance: Humana Vision Care. Employee contributes 100% of the premium.
Life Insurance: Standard Life Insurance Company, Inc. and CIGNA.
Long‑term Disability Insurance: Standard Life Insurance Company, Inc. MCSO contributes 100% of the premium.
Retirement Employee must complete 8 years to become vested in the FRS Pension Plan and 1 year to become vested in the FRS Investment Plan. Employees are required to pay 3% into their FRS retirement regardless of the plan chosen.
Removal Removal can be with or without fault. Economic conditions that cause reductions in workforce, inability to attend regularly, chronic illness, and failure to perform competently on critical tasks are among the major reasons for removal without fault. Failure to support the agency’s mission, uphold the oath of office, behave in a manner that supports the Sheriff’s Office Code of Conduct, continually comply with preconditions for original employment, and respect civil liberties can lead to removal with or without fault.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing – Law Enforcement
Referrals increase your chances of interviewing at Martin County Sheriff's Office by 2x.
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The Martin County Sheriff's Office is an Equal Opportunity Employer.
Responsibilities
Use of a computer-aided dispatch system
Receiving emergency calls from the public requesting police, fire, medical or other emergency services
Determining the nature and location of the emergency
Determining priorities and dispatching police or other emergency units as necessary and in accordance with established procedures
Receiving and processing 911 emergency calls
Maintaining contact with all units on assignment
Maintaining status and locations of police units
Entering, updating and retrieving information from a variety of computer systems
Receiving requests for information regarding vehicle registrations, driving records and warrants, providing pertinent data applicable to each request
Monitoring several complex public safety radio frequencies
Operating a variety of communications equipment including radio consoles, telephones and computer systems
Subordinate duties involve:
Maintaining radio telephone communications logs
Periodic monitoring of facility security
Briefing others concerning need-to-know information to assist them in performing their duties
Conducting periodic status reports and checks on environment and climatic conditions that may affect the community or operations of the agency
Qualifications
Applicants must have at least 1 year of experience as a 911 Dispatcher or a Florida PST Certification.
Ability to complete training in all three positions (E911 Call Taker, Main Radio Operator, Teletype Operator).
Must be able to complete all training, pass the State certification, and receive non-probationary status.
Certificates, Licenses, Registrations
FCIC/NCIC CJIS Certification
CJIS Security Awareness Training
911 Public Safety Telecommunicators Certification
Physical Demands Tasks are performed inside and typically do not require heavy lifting, pushing, pulling, or carrying heavy loads. Mental alertness is very important because of the need to make fine discriminations and decisions concerning the most appropriate response to a request for emergency service.
Work Environment Work conditions and workload vary by shift. Typically, afternoon and day shift work during the weekends are busiest and are the most demanding on the incumbent.
Schedule Dispatchers must be available to work all shifts, weekends, and holidays. Work schedule includes Day A shift (7:00 a.m. – 7:00 p.m. Sunday–Tuesday), Day C shift, Night B shift, and Night D shift, with set 12‑hour shifts and built‑in overtime. Schedules are subject to change with proper notice.
Benefits
Health Insurance: Florida Blue – Self‑Insured Plan. MCSO contributes 75% of the total premium, employee 25%. Employees may choose between two different medical plans.
Dental Insurance: Delta Dental. MCSO contributes 75% of the total premium, employee 25%. Employees may choose between two different dental plans.
Vision Insurance: Humana Vision Care. Employee contributes 100% of the premium.
Life Insurance: Standard Life Insurance Company, Inc. and CIGNA.
Long‑term Disability Insurance: Standard Life Insurance Company, Inc. MCSO contributes 100% of the premium.
Retirement Employee must complete 8 years to become vested in the FRS Pension Plan and 1 year to become vested in the FRS Investment Plan. Employees are required to pay 3% into their FRS retirement regardless of the plan chosen.
Removal Removal can be with or without fault. Economic conditions that cause reductions in workforce, inability to attend regularly, chronic illness, and failure to perform competently on critical tasks are among the major reasons for removal without fault. Failure to support the agency’s mission, uphold the oath of office, behave in a manner that supports the Sheriff’s Office Code of Conduct, continually comply with preconditions for original employment, and respect civil liberties can lead to removal with or without fault.
Seniority Level Entry level
Employment Type Full‑time
Job Function Management and Manufacturing – Law Enforcement
Referrals increase your chances of interviewing at Martin County Sheriff's Office by 2x.
#J-18808-Ljbffr