University of Iowa
Clerk III - Perioperative Division (65%)
University of Iowa, Iowa City, Iowa, United States, 52245
The University of Iowa Health Care, Perioperative Division is seeking a
Clerk III
to provide clerical coordination and support for Perioperative operations. This role is integral to maintaining efficient and effective front‑line operations within a high‑volume, dynamic environment. As a Clerk III you will be the first point of contact for patients and visitors, providing exceptional front‑desk reception services and rotating to other areas within the unit. The position requires the ability to multitask effectively and deliver outstanding service in a fast‑paced setting.
Responsibilities
Rotate between up to 8 staffed clerk desks within the Main Operating Room, providing flexible support as needed.
Communicate and interact with patients, visitors, and other health‑care professionals in an effective manner, maintaining positive, cooperative relationships.
Collaborate with charge nurses to ensure effective communication between Operating Room teams and other hospital staff; adjust the daily surgical schedule as needed in alignment with the charge nurse team.
Process and manage medical records, related documents, and external imaging.
Use the Epic medical records system and a variety of software and conventional office equipment.
Collaborate effectively with fellow clerical staff to maintain clear and efficient communication across the team.
Initiate and process standardized forms related to area of assignment.
Maintain phone coverage, answering, transferring, and managing the phone system in accordance with standards of excellence.
Navigate web‑based resources and use online clinical and business applications.
Maintain a process for ordering, obtaining, and storing supplies in each area.
Qualifications
Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
Knowledge of institutional and unit policies, processes, and forms.
Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
Skill in utilizing computer software packages and online systems.
Skill in operating office equipment.
Ability to communicate effectively with staff, students, and the public.
Ability to follow oral and written instructions and apply institutional and other policies accurately.
Ability to organize and prioritize multiple tasks.
Medical terminology (special qualification).
Public contact/customer service experience (special qualification).
Basic computer skills (desirable).
Excellent written and verbal communication skills (desirable).
Ability to make decisions requiring interpretation and judgment (desirable).
Knowledge of format and clerical procedures to arrange a variety of material from different sources (desirable).
Knowledge of University policies, procedures, and regulations (desirable).
Eligibility Requirements
Any combination of related clerical office experience, related undergraduate education, and/or post‑high‑school clerical training equivalent to two years of full‑time employment.
Schedule and Compensation Schedule: 65% time, 6.5‑hour shifts primarily evenings with some support for early morning and evening coverage to cover absences. Monday‑Friday, with holiday and weekend rotation required.
Hourly Rate: $18.72.
Benefits Fringe benefit package includes paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions to retirement plans. Full benefits information is available at
https://hr.uiowa.edu/benefits .
Location UI Health Care (JCP).
Application Process Applicants must upload a resume clearly addressing how they meet the listed required and desired qualifications. The job is posted for a minimum of 10 calendar days and may be removed or filled after that period. Successful candidates will be required to self‑disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Contact Information
Organization: Healthcare
Contact Name: Faby Orozco
Contact Email:
fabiola-orozco@uiowa.edu
#J-18808-Ljbffr
Clerk III
to provide clerical coordination and support for Perioperative operations. This role is integral to maintaining efficient and effective front‑line operations within a high‑volume, dynamic environment. As a Clerk III you will be the first point of contact for patients and visitors, providing exceptional front‑desk reception services and rotating to other areas within the unit. The position requires the ability to multitask effectively and deliver outstanding service in a fast‑paced setting.
Responsibilities
Rotate between up to 8 staffed clerk desks within the Main Operating Room, providing flexible support as needed.
Communicate and interact with patients, visitors, and other health‑care professionals in an effective manner, maintaining positive, cooperative relationships.
Collaborate with charge nurses to ensure effective communication between Operating Room teams and other hospital staff; adjust the daily surgical schedule as needed in alignment with the charge nurse team.
Process and manage medical records, related documents, and external imaging.
Use the Epic medical records system and a variety of software and conventional office equipment.
Collaborate effectively with fellow clerical staff to maintain clear and efficient communication across the team.
Initiate and process standardized forms related to area of assignment.
Maintain phone coverage, answering, transferring, and managing the phone system in accordance with standards of excellence.
Navigate web‑based resources and use online clinical and business applications.
Maintain a process for ordering, obtaining, and storing supplies in each area.
Qualifications
Knowledge of office routines and functions sufficient to refer visitors and telephone calls and to route correspondence by name and functional area.
Knowledge of institutional and unit policies, processes, and forms.
Knowledge of proper format, grammar, spelling, punctuation, and capitalization.
Skill in utilizing computer software packages and online systems.
Skill in operating office equipment.
Ability to communicate effectively with staff, students, and the public.
Ability to follow oral and written instructions and apply institutional and other policies accurately.
Ability to organize and prioritize multiple tasks.
Medical terminology (special qualification).
Public contact/customer service experience (special qualification).
Basic computer skills (desirable).
Excellent written and verbal communication skills (desirable).
Ability to make decisions requiring interpretation and judgment (desirable).
Knowledge of format and clerical procedures to arrange a variety of material from different sources (desirable).
Knowledge of University policies, procedures, and regulations (desirable).
Eligibility Requirements
Any combination of related clerical office experience, related undergraduate education, and/or post‑high‑school clerical training equivalent to two years of full‑time employment.
Schedule and Compensation Schedule: 65% time, 6.5‑hour shifts primarily evenings with some support for early morning and evening coverage to cover absences. Monday‑Friday, with holiday and weekend rotation required.
Hourly Rate: $18.72.
Benefits Fringe benefit package includes paid vacation; sick leave; health, dental, life, and disability insurance options; and generous employer contributions to retirement plans. Full benefits information is available at
https://hr.uiowa.edu/benefits .
Location UI Health Care (JCP).
Application Process Applicants must upload a resume clearly addressing how they meet the listed required and desired qualifications. The job is posted for a minimum of 10 calendar days and may be removed or filled after that period. Successful candidates will be required to self‑disclose any conviction history and will be subject to a criminal background check and credential/education verification.
Contact Information
Organization: Healthcare
Contact Name: Faby Orozco
Contact Email:
fabiola-orozco@uiowa.edu
#J-18808-Ljbffr