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Baptist Health System

Patient Service Representative - Cardio

Baptist Health System, San Antonio, Texas, United States, 78208

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Patient Service Representative – Cardio Baptist Health System invites applicants for the

Patient Service Representative – Cardio

role. This position supports front‑office operations in a physician office dedicated to cardiology services.

About the Role Fuel your passion for patient‑centered care and elevate your medical career in a thriving physician office. Join a collaborative team where each day offers opportunities to impact community well‑being.

Key Responsibilities

Adhere to the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.

Follow the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.

Demonstrate support for the Tenet Corporate Compliance Program and report compliance issues timely.

Greet patients entering the physician practice.

Answer office phones, make and confirm appointments, and reschedule when necessary.

Check in patients, collect accurate demographics, enter data into the electronic system, and verify insurance.

Assist with checkout, including processing co‑pays, posting charges, and patient balance processing.

Help patients with referral processing, scheduling, and enrollment in the patient portal.

Distribute information about office policies, procedures, and practice details.

Benefits

Medical, dental, vision, and life insurance

401(k) retirement savings plan with employer match

Generous paid time off

Career development and continuing education opportunities

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits: pet insurance, legal insurance, accident & critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Qualifications

High‑school diploma or GED required; completion of a medical office assistant program preferred.

Preferred healthcare management/administration certification.

Two years of customer service experience, preferably in a medical office setting.

Additional Information Sign‑on bonus: $500 for new hires only (non‑exempt medical office position). Employment practices will not be influenced or affected by race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless undue hardship. Tenet participates in the E‑Verify program.

E‑Verify: http://www.uscis.gov/e-verify

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