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St. Bernards Healthcare

OPERATIONS MANAGER - PARKER ROAD FIRST CARE

St. Bernards Healthcare, Jonesboro, Arkansas, us, 72402

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OPERATIONS MANAGER - PARKER ROAD FIRST CARE Overview Manages all First Care Jonesboro Clinic activities including scheduling (patient and staff), registration, coding, and billing. Oversees a wide range of duties including all aspects of departmental communication with patients and other healthcare providers. Responsible for monthly reporting of departmental statistics. Day’s activities will be varied. Will be responsible for accuracy and correctness of records in regards to coding and subsequent billing. Works independently and assertively to be pro-actively current in all areas. Tact and diplomacy will be used in contact with all patients, physicians, and visitors as required. Discreetness in matters relating to patients and their problems. Routinely, assigns and responsibly directs staff. This position is required to utilize independent judgment. Works across the organization on various quality improvement initiatives as well as initiatives for process improvement.

Bachelor’s degree in Business Administration, Accounting or related field with leadership. Certification in health care related field desired.

Experience

Medical office experience preferred. Completion of medical terminology class preferred. Must have experience with Microsoft Word, Excel, Access and other related programs. EMR experience preferred. Knowledge of medical coding preferred.

Physical

This is a safety sensitive position. Please see the St. Bernards Substance Abuse Policy for further information.

Physical and work environment

Normal office environment. Close eye work. Hearing of normal and soft tones.

Operates personal computer, calculator, telephone, various in-house software, printers, copier, video monitor, and VCR.

Continuous sitting. Some walking, bending, and stooping. Lifting, carrying up to 20lbs. Pushing/pulling up to 50lbs.

Responsibilities

Manage all clinic activities including scheduling, registration, coding, and billing.

Oversee department communication with patients and healthcare providers.

Produce monthly departmental statistics and ensure accuracy of coding and billing records.

Lead and direct staff; exercise independent judgment and maintain professionalism with patients, physicians, and visitors.

Participate in quality improvement and process improvement initiatives across the organization.

Qualifications

Bachelor’s degree in Business Administration, Accounting or related field with leadership. Certification in health care related field desired.

Medical office experience preferred. Completion of medical terminology class preferred.

Experience with Microsoft Word, Excel, Access and other related programs. EMR experience preferred. Knowledge of medical coding preferred.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Hospitals and Health Care

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