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Grocery Outlet

Head Clerk

Grocery Outlet, Oakland, California, United States, 94616

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Head Clerk Apply for the Head Clerk role at Grocery Outlet.

About Grocery Outlet

Our Mission: Touching lives for the better

Our Vision: Touching lives by being the first choice for bargain‑minded consumers in the U.S.

Our Values & Behaviors: Achievement, Diversity, Entrepreneurship, Family, Fun, Integrity & Service

About the Role Head Clerks create a welcoming environment and maintain a clean, well‑stocked store that keeps customers coming back for great deals and stellar service. An ideal Head Clerk enjoys interacting with people, can work under pressure, balances various managerial duties, is inquisitive, and most importantly has a positive, can‑do attitude.

Responsibilities Include

Interacting with customers and answering questions with kindness and enthusiasm

Attending to customer and co‑worker requests, complaints and/or problems to assure they are handled promptly.

Maintaining a clean, safe, and orderly store that is compliant with all GOI guidelines and procedures

Reviewing and accepting customer checks, overrides, voids, and other cashiering related issues.

Unloading product from trucks, organizing the stock room, filling assigned areas on the sales floor, and operating back‑room equipment (pallet jack, baler, etc.)

Taking inventory of merchandise and replenishing and/or ordering as needed to keep business booming

Catching customers’ eyes by preparing merchandise for display

Performing miscellaneous office duties such as handling incoming or outgoing mail and ordering product.

Enforcing all company policies, procedures and programs to keep customers and employees safe, happy, and healthy

About the Pay

Base Salary: $28.20/hr

Medical, Dental, Vision & More!

Final compensation will be determined based upon experience and skills and may vary based on location.

About You

High school diploma or equivalent

Able to deliver friendly, courteous, prompt customer service

Able to interpret, understand, and follow instructions

Must be able to pass drug and background check

Flexible schedule

Previous grocery or retail experience

Preferred

Ability to work in harmony with others as a team member and leader

Passion for serving people

Prior bookkeeping experience

Work Conditions

Bending, walking, standing, lifting and kneeling for extended periods of time

Lifting up to 50 lbs. frequently or with team assistance when necessary.

Duties in various parts of store in different temperatures and work environments

Interacting with customers, associates, truck drivers, and vendors, all with a smile

Seniority level

Entry level

Employment type

Full‑time

Job function

Other

Industries: Retail

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