Enterprise
Seasonal Customer Service Representative - East Hartford/Glastonbury/Manchester/
Enterprise, East Hartford, Connecticut, us, 06118
Seasonal Customer Service Representative - East Hartford/Glastonbury/Manchester/Colchester, CT
Overview
The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Seasonal employment window
The seasonal employment window will begin in mid May 2026, will end on or before October 31, 2026, and cannot exceed a total of 150 days. This position pays $19.00/ hour and is located in one of our offices in the East Hartford/Glastonbury/Manchester/Colchester, CT area.
Multiple Schedules available
Inclusion of weekends and holidays. We are hiring for full time (40 hours/week) schedule. Schedules to be discussed during the interview process.
As you are considering a position with Enterprise Mobility, we invite you to learn more about our business at careers.enterprise.com.
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or GED required
Must currently have a valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years.
Must have at least 6 months of prior customer service experience
Must have a basic level experience and understanding of a PC and Microsoft Office products
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Travel Arrangements
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The Seasonal Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
Seasonal employment window
The seasonal employment window will begin in mid May 2026, will end on or before October 31, 2026, and cannot exceed a total of 150 days. This position pays $19.00/ hour and is located in one of our offices in the East Hartford/Glastonbury/Manchester/Colchester, CT area.
Multiple Schedules available
Inclusion of weekends and holidays. We are hiring for full time (40 hours/week) schedule. Schedules to be discussed during the interview process.
As you are considering a position with Enterprise Mobility, we invite you to learn more about our business at careers.enterprise.com.
Responsibilities
Meet and greet customers in a professional, friendly, and timely manner
Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services which includes offering optional protection products, upgrades, fuel options and other additional equipment
Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
Answer incoming calls for reservations, rate quotes, general questions, provide information and resolution for customers, other branches, and other vendors
Place outgoing calls for callback management, and miscellaneous calls as assigned
Assist to assess condition of rental upon return
Notify Management of any known customer problems
Notify Management of any known vehicle problems and any required vehicle maintenance
Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
Equal Opportunity Employer/Disability/Veterans
Qualifications
Must be at least 18 years old
High School Diploma or GED required
Must currently have a valid US driver's license with no more than 2 moving violations and/or at-fault accidents within the past 3 years.
No drug or alcohol related conviction on record (DWI/DUI) in the past 5 years.
Must have at least 6 months of prior customer service experience
Must have a basic level experience and understanding of a PC and Microsoft Office products
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Seniority level Entry level
Employment type Full-time
Job function Other
Industries Travel Arrangements
Referrals increase your chances of interviewing at Enterprise by 2x
Get notified about new Customer Service Representative jobs in
East Hartford, CT .
#J-18808-Ljbffr