Dollar Tree Stores
Join to apply for the
Customer Service Associate II
role at
Dollar Tree Stores
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.
Your Role
Assist daily operations of the assigned store, from merchandising to supporting customers.
Maintain a clean, welcoming environment while cross‑trained to support the cash register and front‑end duties as needed.
Receiving merchandise, unloading trucks, and processing freight safely and in accordance with productivity standards.
Merchandising and stocking as needed.
Assist with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
Manage sales transactions while working the assigned cash register.
Maintain security of cash and protect company assets.
Other duties as assigned.
Your Skills and Experience
High school diploma or equivalent (preferred).
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
Ability to follow instructions and interpret operational documents (required).
Ability to lift 30–50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Excellent customer service and relationship management skills (required).
Strong organizational and communication skills (required).
Strong problem‑solving and decision‑making skills (required).
High level of integrity (required).
Proficiency in basic math for cash accounting (required).
Your Perks and Benefits
Medical, pharmacy, dental, and vision insurance.
Employee Assistance Program.
Retirement plans.
Educational Assistance.
And more.
We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. It is not a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
#J-18808-Ljbffr
Customer Service Associate II
role at
Dollar Tree Stores
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.
Your Role
Assist daily operations of the assigned store, from merchandising to supporting customers.
Maintain a clean, welcoming environment while cross‑trained to support the cash register and front‑end duties as needed.
Receiving merchandise, unloading trucks, and processing freight safely and in accordance with productivity standards.
Merchandising and stocking as needed.
Assist with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders.
Manage sales transactions while working the assigned cash register.
Maintain security of cash and protect company assets.
Other duties as assigned.
Your Skills and Experience
High school diploma or equivalent (preferred).
Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment (highly preferred).
Ability to follow instructions and interpret operational documents (required).
Ability to lift 30–50 lbs from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
Excellent customer service and relationship management skills (required).
Strong organizational and communication skills (required).
Strong problem‑solving and decision‑making skills (required).
High level of integrity (required).
Proficiency in basic math for cash accounting (required).
Your Perks and Benefits
Medical, pharmacy, dental, and vision insurance.
Employee Assistance Program.
Retirement plans.
Educational Assistance.
And more.
We are an equal‑opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT, VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. It is not a complete list of job duties, which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at‑will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
#J-18808-Ljbffr