Johnson & Johnson MedTech
Associate Director, Pharmacy Excellence & Innovation (Titusville, NJ)
Johnson & Johnson MedTech, Titusville, New Jersey, us, 08560
Associate Director, Pharmacy Excellence & Innovation (Titusville, NJ)
Join to apply for the Associate Director, Pharmacy Excellence & Innovation (Titusville, NJ) role at Johnson & Johnson MedTech.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com.
Job Description J&J is currently recruiting for an Associate Director, Pharmacy Excellence & Innovation located in Titusville, NJ. This role is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization will create more personalized, seamless, and supportive experiences for patients starting treatments across the J&J portfolio.
The Associate Director, Pharmacy Excellence & Innovation will contribute to a team focused on building and refining J&J’s overall pharmacy capability. This includes identification of capabilities, partners, technologies, and innovative programming approaches that allow J&J to become best‑in‑class in supporting patient engagement through the specialty and retail pharmacy channels. The duties include monitoring industry trends, emerging pharmacy models, evolving data sources and analytics approaches, and contributing to pharmacy network design for new product launches. The role works closely with the Pharmacy Channel Solutions Marketing team and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships, fee‑for‑service programs, and data and technology agreements that support the needs of patients starting and persisting on J&J therapies.
The position reports to the Senior Director, Pharmacy Solutions.
Responsibilities
Collaborate to refine J&J’s overall pharmacy capability and strategy; use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution.
Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives; contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams.
Lead continuous optimization of program performance, inform pharmacy network design and support new product launches using patient analytics, voice of customer, benchmarking, and compliance monitoring.
Optimize patient‑focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth.
Partner with national and local account teams to identify strategic partners and address gaps in patient experience.
Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments; monitor KPIs that reflect patient needs and brand strategies; present performance summaries and recommendations to Px therapeutic area teams.
Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels, and innovation to inform changes to programs and network design.
Provide estimates for financial resources to support pharmacy Px strategy; proactively monitor and manage spending.
Lead cross‑functional business partners in a complex, matrixed environment.
Foster a culture of inclusion, learning, smart risk‑taking and experimentation within team and through external partners.
Demonstrate ethical, Credo‑based approaches with deep knowledge and respect for legal and compliance requirements.
Qualifications
Minimum qualifications:
Bachelor’s degree is required .
Five (5) years of relevant healthcare business experience (e.g., marketing, sales, market access, pharmacy operations & services, supply chain, analytics, account management).
Strong strategy, innovation, analytics skills, and excellent overall business acumen.
Experience developing, maintaining, and influencing strategic business relationships.
Ability to manage multiple priorities.
Excellent leadership skills with the ability to work effectively in a matrix and unstructured environment and manage project teams with or without direct report authority.
Excellent verbal and written communication skills and ability to present to all levels of leadership.
Commitment to creating an inclusive environment and fostering best thinking across the team.
Excellent interpersonal skills with a demonstrated track record for forging strong, productive relationships with a wide array of colleagues and customers.
This position is based in Titusville, NJ and requires up to 20% domestic travel.
Preferred Qualifications
MBA, PharmD or other related advanced degree.
Intellectual curiosity about evolving business models and technologies in the pharmacy space.
Pharmacy capability or program development and management experience.
Understanding of access and reimbursement dynamics and the role of pharmacy in the fulfillment of retail and specialty medications.
Ability to challenge the status quo, create solutions, and enroll others to test and refine.
About You You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the healthcare providers who care for them. You are passionate about building capabilities that deliver great support experiences that patients will remember and want to tell other people about – and you hold your team and your collaborators to that high standard. You welcome the challenge of working in a highly visible, highly accountable role where you can meaningfully impact the health and wellbeing of others. You feel energized to be part of a team that is building new capabilities and new ways of working. You consistently deliver great results, but even when you fall short – you learn from it.
Compensation & Benefits The anticipated base pay range for this position is: $122,000.00 – $212,750.00.
Benefits include: Vacation – 120 hours per calendar year; Sick time – 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington); Holiday pay, including floating holidays – 13 days per calendar year; Work, Personal and Family Time – up to 40 hours per calendar year; Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child; Bereavement Leave – 240 hours for an immediate family member (40 hours for an extended family member per calendar year); Caregiver Leave – 80 hours in a 52‑week rolling period (10 days); Volunteer Leave – 32 hours per calendar year; Military Spouse Time‑Off – 80 hours per calendar year. Additional general information on company benefits is available at https://www.careers.jnj.com/employee-benefits.
How to Apply Do you strive to join an outstanding team that is dynamic and ever‑changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
EEO Statement Johnson & Johnson is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com.
Job Description J&J is currently recruiting for an Associate Director, Pharmacy Excellence & Innovation located in Titusville, NJ. This role is committed to raising the bar on the patient experience (Px). The Patient Engagement and Customer Solutions (PECS) organization will create more personalized, seamless, and supportive experiences for patients starting treatments across the J&J portfolio.
The Associate Director, Pharmacy Excellence & Innovation will contribute to a team focused on building and refining J&J’s overall pharmacy capability. This includes identification of capabilities, partners, technologies, and innovative programming approaches that allow J&J to become best‑in‑class in supporting patient engagement through the specialty and retail pharmacy channels. The duties include monitoring industry trends, emerging pharmacy models, evolving data sources and analytics approaches, and contributing to pharmacy network design for new product launches. The role works closely with the Pharmacy Channel Solutions Marketing team and the Pharmacy Account Management team to engage specialty and retail pharmacies in partnerships, fee‑for‑service programs, and data and technology agreements that support the needs of patients starting and persisting on J&J therapies.
The position reports to the Senior Director, Pharmacy Solutions.
Responsibilities
Collaborate to refine J&J’s overall pharmacy capability and strategy; use market assessments, competitive landscapes, voice of patient, voice of customer, and industry trends to inform recommendations for capability evolution.
Monitor overall effectiveness of the pharmacy solutions against Px program requirements that align to patient needs and brand objectives; contribute to capabilities discussions, RFP process, and contracting in coordination with account management and PECS operations teams.
Lead continuous optimization of program performance, inform pharmacy network design and support new product launches using patient analytics, voice of customer, benchmarking, and compliance monitoring.
Optimize patient‑focused digital health strategy, identify opportunities for innovation, evaluate strategic partnerships, and set clear, actionable goals to drive future efficiency and growth.
Partner with national and local account teams to identify strategic partners and address gaps in patient experience.
Evolve data sources and analytics approaches to uncover new insights about the patient journey and experience on J&J treatments; monitor KPIs that reflect patient needs and brand strategies; present performance summaries and recommendations to Px therapeutic area teams.
Monitor trends in policy, pharmacy capabilities, pharmacy models, pharmacy consolidation, emerging channels, and innovation to inform changes to programs and network design.
Provide estimates for financial resources to support pharmacy Px strategy; proactively monitor and manage spending.
Lead cross‑functional business partners in a complex, matrixed environment.
Foster a culture of inclusion, learning, smart risk‑taking and experimentation within team and through external partners.
Demonstrate ethical, Credo‑based approaches with deep knowledge and respect for legal and compliance requirements.
Qualifications
Minimum qualifications:
Bachelor’s degree is required .
Five (5) years of relevant healthcare business experience (e.g., marketing, sales, market access, pharmacy operations & services, supply chain, analytics, account management).
Strong strategy, innovation, analytics skills, and excellent overall business acumen.
Experience developing, maintaining, and influencing strategic business relationships.
Ability to manage multiple priorities.
Excellent leadership skills with the ability to work effectively in a matrix and unstructured environment and manage project teams with or without direct report authority.
Excellent verbal and written communication skills and ability to present to all levels of leadership.
Commitment to creating an inclusive environment and fostering best thinking across the team.
Excellent interpersonal skills with a demonstrated track record for forging strong, productive relationships with a wide array of colleagues and customers.
This position is based in Titusville, NJ and requires up to 20% domestic travel.
Preferred Qualifications
MBA, PharmD or other related advanced degree.
Intellectual curiosity about evolving business models and technologies in the pharmacy space.
Pharmacy capability or program development and management experience.
Understanding of access and reimbursement dynamics and the role of pharmacy in the fulfillment of retail and specialty medications.
Ability to challenge the status quo, create solutions, and enroll others to test and refine.
About You You are compassionate and empathetic, putting yourself in the shoes of the patients you support and the healthcare providers who care for them. You are passionate about building capabilities that deliver great support experiences that patients will remember and want to tell other people about – and you hold your team and your collaborators to that high standard. You welcome the challenge of working in a highly visible, highly accountable role where you can meaningfully impact the health and wellbeing of others. You feel energized to be part of a team that is building new capabilities and new ways of working. You consistently deliver great results, but even when you fall short – you learn from it.
Compensation & Benefits The anticipated base pay range for this position is: $122,000.00 – $212,750.00.
Benefits include: Vacation – 120 hours per calendar year; Sick time – 40 hours per calendar year (48 hours in Colorado, 56 hours in Washington); Holiday pay, including floating holidays – 13 days per calendar year; Work, Personal and Family Time – up to 40 hours per calendar year; Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child; Bereavement Leave – 240 hours for an immediate family member (40 hours for an extended family member per calendar year); Caregiver Leave – 80 hours in a 52‑week rolling period (10 days); Volunteer Leave – 32 hours per calendar year; Military Spouse Time‑Off – 80 hours per calendar year. Additional general information on company benefits is available at https://www.careers.jnj.com/employee-benefits.
How to Apply Do you strive to join an outstanding team that is dynamic and ever‑changing? Is career growth and opportunity appealing to you? Apply to this opportunity today.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com.
EEO Statement Johnson & Johnson is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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