Real Fruit Bubble Tea
Founded in Toronto, Real Fruit Bubble Tea has been committed to making fresh fruit drinks healthy and accessible for anyone to enjoy since 2002. We have over 100 locations across Canada and USA. As a rapidly expanding business, we want you to join our team and grow with us! There is huge potential for growth, and we welcome anyone who is up to a challenging yet rewarding journey!
We value dedication and commitment. Committed individuals will be eligible for bonuses and a comprehensive benefits package!
Position Description Reporting to the Regional Manager and above, the Store Manager is responsible for supervising and overseeing the sales performance of the store and ensuring the proper shift assignment for staff that work at the store. They are also responsible for fostering an inclusive, passionate, energetic, and welcoming retail environment and help co‑workers to constantly grow and improve.
Duties and Responsibilities
Maintain frequent and uninterrupted communication with the Regional Manager and ensure that the company's regulatory and operational policies and guidelines of the store are followed.
Propose and establish an achievable sales goal for the store, and to encourage, inspire and propel the co‑workers to work collectively to accomplish it.
Ensure that all co‑workers comply with the company's operating standards, and store's policies regarding food safety and sanitation regulations are strictly followed and applied.
Train, supervise and discipline all partners on procedures and provide ongoing feedback for improvement.
Foster a welcoming and energetic environment that embodies the philosophy of Real Fruit Bubble Tea’s visions and belief.
Demonstrate exceptional guest service and superior follow‑up skills with customers or potential customers.
Assist in store operations by preparing ingredients, maintaining inventory levels, ensuring cleanliness, and any ad hoc tasks.
Attitude:
proven entrepreneur spirit of working "on‑floor" spontaneously, as to motivate and propel the frontline personnel in person and to serve as the role model for co‑workers
Results‑Oriented:
demonstrates the ability to consistently perform optimal business results by meeting deadlines and achieving pre‑determined goals
Communication:
effectively conveys necessary information and ideas in concise and meaningful exchanges through verbal and written communications
Teamwork/Collaboration:
effectively develops healthy relationships with co‑workers and encourages idea‑sharing that assists to accomplish goals
Initiative:
proactively seeking opportunities to work outside of job scope to assist various business departments and demonstrates the ability to always go beyond what is required to achieve goals
Personal Adaptability:
demonstrates the ability to welcome and embrace changes and effectively adjusts to newly altered environment within the business
Expectation of Successful Candidate
2+ years of store manager experience, or 4+ years of working experience within the food industry is an asset
Language proficiency in English, with strong oral and written communication skills
Strong leadership and interpersonal skills
Strong multitasking skills and ability to perform tasks effectively under pressure
Exceptional customer service skills and demonstrate strong communication
High level of organizational capabilities
Ability to implement RFBT's policies and procedures effectively
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development | Food and Beverage Services
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We value dedication and commitment. Committed individuals will be eligible for bonuses and a comprehensive benefits package!
Position Description Reporting to the Regional Manager and above, the Store Manager is responsible for supervising and overseeing the sales performance of the store and ensuring the proper shift assignment for staff that work at the store. They are also responsible for fostering an inclusive, passionate, energetic, and welcoming retail environment and help co‑workers to constantly grow and improve.
Duties and Responsibilities
Maintain frequent and uninterrupted communication with the Regional Manager and ensure that the company's regulatory and operational policies and guidelines of the store are followed.
Propose and establish an achievable sales goal for the store, and to encourage, inspire and propel the co‑workers to work collectively to accomplish it.
Ensure that all co‑workers comply with the company's operating standards, and store's policies regarding food safety and sanitation regulations are strictly followed and applied.
Train, supervise and discipline all partners on procedures and provide ongoing feedback for improvement.
Foster a welcoming and energetic environment that embodies the philosophy of Real Fruit Bubble Tea’s visions and belief.
Demonstrate exceptional guest service and superior follow‑up skills with customers or potential customers.
Assist in store operations by preparing ingredients, maintaining inventory levels, ensuring cleanliness, and any ad hoc tasks.
Attitude:
proven entrepreneur spirit of working "on‑floor" spontaneously, as to motivate and propel the frontline personnel in person and to serve as the role model for co‑workers
Results‑Oriented:
demonstrates the ability to consistently perform optimal business results by meeting deadlines and achieving pre‑determined goals
Communication:
effectively conveys necessary information and ideas in concise and meaningful exchanges through verbal and written communications
Teamwork/Collaboration:
effectively develops healthy relationships with co‑workers and encourages idea‑sharing that assists to accomplish goals
Initiative:
proactively seeking opportunities to work outside of job scope to assist various business departments and demonstrates the ability to always go beyond what is required to achieve goals
Personal Adaptability:
demonstrates the ability to welcome and embrace changes and effectively adjusts to newly altered environment within the business
Expectation of Successful Candidate
2+ years of store manager experience, or 4+ years of working experience within the food industry is an asset
Language proficiency in English, with strong oral and written communication skills
Strong leadership and interpersonal skills
Strong multitasking skills and ability to perform tasks effectively under pressure
Exceptional customer service skills and demonstrate strong communication
High level of organizational capabilities
Ability to implement RFBT's policies and procedures effectively
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Sales and Business Development | Food and Beverage Services
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