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Truist

Salesforce Product Owner - Agile

Truist, Atlanta, Georgia, United States, 30383

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Salesforce Product Owner - Agile at Truist This role is a Product Owner in the Scaled Agile Framework who partners with product managers to balance business, technology and design priorities to deliver brand‑defining product and service experiences. The position requires the ability to understand strategic impacts but concentrates on the day‑to‑day details to ensure tactical execution. In some Agile teams, there may be Product Owners from both the Business and the Tech side. In that case, the role will remain the same and there is joint accountability for the Agile team’s results.

As Product Owner, you will be responsible for executing the strategy for your area of responsibility based on client and company needs, which can include client experience, back office processes or systemic processes outside the client journey. You will be a key resource in backlog management, translating the product vision into epics and features that can be actioned by the delivery teams, and overseeing tactical execution of efforts.

Essential Duties and Responsibilities

Lead their delivery team’s priorities in PI planning, sprint planning, and other agile ceremonies; aligned to larger experience platform priorities and vision defined by product management.

Align with product managers to clearly articulate product strategy to the delivery team.

Deliver new experiences by working directly with delivery, experience design, business, and operations partners to design new products and improvements to existing capabilities.

Author and maintain the team’s backlog of user stories and serve as a subject matter expert on features, user stories, and product capabilities.

Perform triage on critical issues and communicate consistently and clearly with all concerned parties.

Serve as key resource to development team to answer questions, provide clarifications, and conduct and coordinate business validation, focusing on fitness for use.

Update leadership on the epic and feature delivery schedule, including dependencies impacting deliverables, along with recommended solutions.

Partner with solution architects and other technical leads to ensure their solutions effectively address program priorities while balancing client experience and technical integrity.

Facilitate sprint planning with stakeholder groups to drive alignment and visibility for which features will be built when, and to ensure overall adherence to the product roadmap and enterprise strategic themes.

Facilitate sprint demos and provide final acceptance for completed user stories in sprint demos; ensuring that the story meets acceptance criteria and otherwise meets its definition of done.

Co‑ordinate the creation of release‑specific business documents, such as support model definitions, go/no‑go approvals, internal release notes, and release‑related living documents.

Risk management: Ensure all Product Management Lifecycle (PML) process & procedures are followed, supporting security, risk, audit, and more, and ensure action items and deadlines are met. Partner with product manager on evidence to support recommendations.

Qualifications Required Qualifications

Bachelor’s degree in business, engineering, design, or technology field; or related field or equivalent combination of education and professional experience

Five or more years of banking, financial services, digital, or other relevant work experience

Three or more years of product, analysis, technology, and/or design experience

Experience defining and delivering digital business initiatives to execute on a product roadmap

Demonstrated technical acumen and an ability to work with the technology organization to align product and technology roadmaps

Ability to translate strategic plans into tactical daily actions for execution

Ability to lead cross‑functional teams without formal authority

Comfortable managing concurrent projects in a fast‑based, results‑driven environment

Comfortable with ambiguity, leading work autonomously, and making independent decisions

Strong analytical skills, ability to interpret data and trends, diagnose problems, and recommend action plans to resolve issues

Excellent skills in presentation, facilitation, communication, and negotiation

Preferred Qualifications

Experience with data analysis

Previous experience working as a Product Owner for Agile team(s)

Experience working with Salesforce Financial Services Cloud

Experience working with distributed teams (onshore/offshore)

Certified SAFe® Product Owner/Product Manager (or equivalent)

Other Job Requirements / Working Conditions Sitting: Constantly (More than 50% of the time) Standing: Frequently (25% – 50% of the time) Walking: Frequently (25% – 50% of the time) Visual / Audio / Speaking: Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone. Manual Dexterity / Keyboarding: Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers. Availability: Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need. Travel: Minimal and up to 10%.

Benefits (Eligible Employees) All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax‑preferred savings accounts, and a 401(k) plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full‑time or part‑time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non‑temporary position for which you apply, based on full‑time or part‑time status, position, and division of work.

Equal Opportunity Employer Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law. E-Verify IER Right to Work.

Job Details Location: Atlanta, GA Salary: $105,000.00 – $125,000.00 Employment Type: Full‑time Posted: 6 days ago

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