Worldwide Flight Services (WFS)
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Ramp Agent
role at
Worldwide Flight Services (WFS)
Worldwide Flight Services (WFS) employs over 22,200 professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop existing skills, learn new skills, and experience working with different customers and cultures while always delivering world‑class service.
Job Summary As a part‑time Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.
Responsibilities
Marshall aircraft upon arrival and departure.
Load and unload cargo on and off aircraft.
Safely drive and operate ground support equipment, including belt loaders and tugs to pick‑up and deliver cargo between the terminal, warehouse and aircraft.
Perform ground service functions, such as connecting and removing ground power, ground start units and water service.
Perform aircraft pushback, wing walking and related guide man functions.
Maintain a secure work environment.
Minimum Requirements
High school diploma or GED equivalent.
Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
Valid driver’s license, must be maintained throughout employment in this role.
Strong communication skills for coordinating with team members and flight crews.
Flexibility to work varied shifts, including weekends, holidays, and nights.
Basic mechanical aptitude for operating ground support equipment.
Ability to pass background checks and comply with airport security regulations.
Attention to detail and a commitment to safety protocols.
Fluently read, write, and speak the English language.
This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.
Preferred Skills
Previous experience in aviation or ground handling operations.
Familiarity with aircraft types and airport layout.
Knowledge of safety regulations and protocols in the airport environment.
Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
Strong problem‑solving skills and the ability to remain calm under pressure.
Excellent teamwork and interpersonal skills for effective communication with colleagues.
Ability to multitask and prioritize tasks in a fast‑paced environment.
Basic computer skills for completing paperwork and using scheduling systems.
Strong customer service orientation and a positive attitude toward passenger interactions.
Physical Requirements
Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs.
Frequent standing, walking, and moving throughout the airport terminal or warehouse.
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
Manual dexterity required for handling documents, operating computers, and using two‑way radios.
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts).
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance.
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment.
Perks & Benefits
Access your pay when you need it through DailyPay app.
On‑spot awards offered through the Awardco Platform including gift cards and more.
Multiple options for both full and part‑time employees for medical care.
Travel Discounts, pet insurance, discount shopping, and more.
Wellness Programs offered to all employees.
Opportunity for internal mobility and transfers available.
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
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Ramp Agent
role at
Worldwide Flight Services (WFS)
Worldwide Flight Services (WFS) employs over 22,200 professionals in ground handling across a global network of more than 170 locations and 22 countries on five continents. A career with us opens up a world of opportunities to develop existing skills, learn new skills, and experience working with different customers and cultures while always delivering world‑class service.
Job Summary As a part‑time Ramp Agent, you will be responsible for essential ramp service tasks, including loading and unloading baggage and cargo, marshalling aircraft, and performing water servicing. A focus on safety and attention to detail is crucial. This position is covered by a collective bargaining agreement.
Responsibilities
Marshall aircraft upon arrival and departure.
Load and unload cargo on and off aircraft.
Safely drive and operate ground support equipment, including belt loaders and tugs to pick‑up and deliver cargo between the terminal, warehouse and aircraft.
Perform ground service functions, such as connecting and removing ground power, ground start units and water service.
Perform aircraft pushback, wing walking and related guide man functions.
Maintain a secure work environment.
Minimum Requirements
High school diploma or GED equivalent.
Ability to lift and handle heavy baggage and cargo (up to 50 lbs or more).
Valid driver’s license, must be maintained throughout employment in this role.
Strong communication skills for coordinating with team members and flight crews.
Flexibility to work varied shifts, including weekends, holidays, and nights.
Basic mechanical aptitude for operating ground support equipment.
Ability to pass background checks and comply with airport security regulations.
Attention to detail and a commitment to safety protocols.
Fluently read, write, and speak the English language.
This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union which requires joining the TWU and paying union dues.
Preferred Skills
Previous experience in aviation or ground handling operations.
Familiarity with aircraft types and airport layout.
Knowledge of safety regulations and protocols in the airport environment.
Experience operating ground support equipment, such as tugs, belt loaders, and forklifts.
Strong problem‑solving skills and the ability to remain calm under pressure.
Excellent teamwork and interpersonal skills for effective communication with colleagues.
Ability to multitask and prioritize tasks in a fast‑paced environment.
Basic computer skills for completing paperwork and using scheduling systems.
Strong customer service orientation and a positive attitude toward passenger interactions.
Physical Requirements
Ability to lift, push, pull cargo up to 50 lbs regularly, and occasionally up to 75 lbs.
Frequent standing, walking, and moving throughout the airport terminal or warehouse.
Ability to bend, kneel, stoop, and climb stairs as needed to assist passengers and handle luggage.
Ability to work in varying weather conditions, including extreme heat, cold, rain, and snow.
Manual dexterity required for handling documents, operating computers, and using two‑way radios.
Ability to remain on your feet for extended periods (up to 8 hours or more during shifts).
Clear vision and hearing required for monitoring flight information, responding to passengers, and ensuring safety compliance.
Capacity to work in confined spaces, such as baggage handling areas or aircraft cabins.
Ability to work in a noisy environment, such as near aircraft engines and ground support equipment.
Perks & Benefits
Access your pay when you need it through DailyPay app.
On‑spot awards offered through the Awardco Platform including gift cards and more.
Multiple options for both full and part‑time employees for medical care.
Travel Discounts, pet insurance, discount shopping, and more.
Wellness Programs offered to all employees.
Opportunity for internal mobility and transfers available.
WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.
#J-18808-Ljbffr